Dental Office Manager/ Billing
About Our Practice:
We are a *privately owned* family dental practice focused on delivering high-quality, patient-centered care. We value teamwork, trust, consistency, and creating a welcoming environment for patients and staff. We are not corporate — we make our own decisions, support each other, and work together to provide the best experience possible.
Position Overview:
We are seeking a Dental Office Manager/Billing Coordinator with strong experience in Dentrix and dental billing workflows. This role will oversee front office operations, guide staff, ensure a smooth daily schedule, and manage insurance claims and accounts. The ideal candidate is confident, organized, and able to communicate clearly with patients and the team.
Key Responsibilities:
Office Leadership:
- Coordinate daily front office operations to ensure efficiency
- Support, train, and guide front desk staff
- Manage patient scheduling and ensure productive days
- Uphold a positive, professional, and team-focused culture
- Address patient questions and concerns with empathy and clarity
Billing + Insurance:
- Verify insurance benefits and eligibility
- Present treatment plans and financial arrangements confidently
- Submit, track, and follow up on insurance claims and pre-authorizations
- Manage aging reports and resolve claim denials
- Post payments accurately and maintain account ledgers
- Communicate with patients regarding balances and payment options
Qualifications:
- Minimum 2 years experience in a dental billing or office management role
- Proficiency in Dentrix required
- Strong understanding of CDT codes, PPO insurance plans, and reimbursement
- Excellent leadership, communication, and organizational skills
- Professional, dependable, and solution-oriented
This position offers an opportunity to lead a dynamic team within a professional healthcare environment dedicated to delivering quality patient care through effective office management.
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Work Location: In person