Sales Operations & Administration Manager

Do you want to join a company that:

• has been voted a Top Workplace in the Madison, WI area for the *seventh* year in a row?
• is a family-based company that values a work-life balance?
• has quarterly chair massages available at no cost to its team members?
• has implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We are actively seeking a highly organized, detail-oriented Sales Operations & Administrative Manager to lead our administrative team while providing support to our sales team. This role combines traditional administrative responsibilities with sales support, including quote creation, meeting coordination, and internal collaboration across departments.

The ideal candidate is a leader who is proactive, discreet, and capable of managing sensitive information while juggling multiple priorities. They will play a critical role in ensuring smooth day-to-day operations and supporting the efficiency of both the sales and administrative teams.

This Full Time position is based on-site at Amtelco’s corporate headquarters in McFarland, WI, and reports to our CFO.

How will I make an impact?

*\*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions:*

• Manage and oversee daily activities of administrative staff, ensuring efficiency and consistency
• Coordinate office operations, processes, and internal communications
• Maintain confidentiality of sensitive business and personnel information
• Prepare accurate and timely sales quotes based on product configurations and pricing structures
• Develop a strong understanding of complex product offerings and customization options
• Collaborate with sales, finance, and operations teams to ensure pricing accuracy and feasibility
• Attend key meetings, capture detailed notes, and distribute summaries and action items
• Arrange travel for the sales team, including flights, accommodations, and itineraries
• Manage schedules, appointments, and event coordination as needed
• Utilize Excel and other tools to track data, pricing, and reporting needs
• Maintain organized records, documents, and systems

What does success look like in this role?

• 5+ years of experience in an administrative, operations, or sales support role
• Strong proficiency in Microsoft Excel (formulas, data organization, reporting)
• Proven experience supervising or leading administrative staff
• Experience working with pricing structures, quoting, or sales processes preferred
• Ability to understand and work with complex product configurations
• Excellent written and verbal communication skills
• High level of discretion and ability to handle confidential information
• Strong organizational skills and exceptional attention to detail
• Proven ability to multitask and manage competing priorities in a fast-paced environment
• Experience with CRM or quoting systems

*Amtelco complies with all federal laws regarding employment eligibility verification. All employees must maintain valid authorization to work in the United States throughout their employment. Employees whose work authorization is temporary are responsible for ensuring it remains valid and for providing updated documentation before the current authorization expires. Amtelco does not provide immigration sponsorship for work authorization (for example, H-1B, TN, or similar employment visas). Employment cannot continue if valid work authorization cannot be maintained.*

*Amtelco is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity or expression), sexual orientation, national origin, ancestry, age, disability, genetic information, military status, marital status, or any other characteristic protected by law. We also provide reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable laws. We are committed to a diverse and inclusive workplace where all individuals are valued for their unique backgrounds, skills, and perspectives.*

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Education:

• Associate (Preferred)

Experience:

• Administration, Operations, or Sales Support: 5 years (Required)
• Management: 5 years (Required)
• Quoting: 3 years (Required)

Ability to Commute:

• McFarland, WI 53558 (Required)

Work Location: In person