Front Desk Medical Receptionist

Job Summary
Our mission is to provide our patients with an experience that they find hard to believe. Our drive is to ensure that patient’s seeking exceptional care can access it. As a medical receptionist you will be the first person that gets to set the trajectory of the rest of the patient’s experience. We rely on our receptionists to set the team up for success. From ensuring the patient’s data is entered correctly, to greeting our patients and putting them at ease through conversation or a warm smile, you will be the first point of contact.

Our team needs someone who enjoys talking with people and is efficient in their job duties. Whether you are answering the phone or helping to direct patients within the office, we expect our receptionists to perform duties with confidence and a smile. Being able to handle multiple customer concerns and perform duties with excellence is a must. Time management and continuous prioritization and re-prioritization is imperative.

Duties

• Greet patients and visitors warmly, providing excellent customer service.
• Schedule appointments and manage the calendar for healthcare providers.
• Collect patient information, including insurance details, and verify eligibility.
• Maintain patient records in compliance with *HIPAA regulations*.
• Process incoming calls, emails, and inquiries promptly and professionally.
• Manage office supplies and ensure the reception area is tidy and organized.
• Utilize office management software for efficient record keeping.

Qualifications

• Previous experience in a front desk setting is preferred.
• Familiarity with medical terminology is a plus.
• Strong organizational skills with the ability to multitask effectively.
• Excellent communication skills, both verbal and written.
• Understanding of office management procedures within a healthcare environment.
• Ability to handle sensitive information with confidentiality in accordance with *HIPAA regulations*.
• Proficiency in using electronic health record systems (EHR).

If you see yourself reflected in the description above our team needs you as a Medical Receptionist as we exceptional patient experiences.

Job Type: Full-time

Pay: $14.50 - $15.25 per hour

Benefits:

• Dental insurance
• On-the-job training
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Experience:

• Front Desk: 1 year (Preferred)

Ability to Commute:

• Johnson City, TN 37615 (Required)

Ability to Relocate:

• Johnson City, TN 37615: Relocate before starting work (Required)

Work Location: In person