Site Reliability Engineer [Multiple Positions Available]

Job Description
Duties: Build automations using programming languages to reduce manual effort. Define and collect metrics from systems and applications using industry-standard applications or custom-built processes. Design and develop visualizations of system health. Respond to incidents of system instability or unavailability, diagnosing problems, writing software to resolve issues, and performing Root Cause Analyses to determine the reason for an outage. Perform system logging analysis to ensure application stability. Troubleshoot system and network issues to find potential areas for improvement.
Qualifications
Minimum education and experience required: Master's degree in Computer Engineering, Computer Science, Electronic Engineering, Computer Information Systems, or related field of study plus two (2) years of experience in the job offered or as Site Reliability Engineer, Software Engineer, Software Developer, or related occupation. The employer will alternatively accept a Bachelor's degree in Computer Engineering, Computer Science, Electronic Engineering, Computer Information Systems, or related field of study plus five (5) years of experience in the job offered or as Site Reliability Engineer, Software Engineer, Software Developer, or related occupation.
Skills Required: This position requires experience with the following: Monitoring platform and application health, including CPU, memory, disk capacity, and API responses using Dynatrace or Datadog; Logging queries and performing analysis for incident troubleshooting using ElasticSearch or AWS CloudWatch; Managing incidents and conducting blameless post-mortems; Designing and developing APIs to support data collection or task automation using Python, Java, Spring Boot, or C#.NET; Automating manual tasks using Microsoft PowerShell or Bash; Implementing observability using white-box and black-box monitoring; Managing incidents using service level objective alerting; Performing telemetry collection for observability using Dynatrace, Prometheus, Datadog, AWS CloudWatch, and Splunk; Developing dashboards to display system, application, and business metrics using Grafana or Splunk; Implementing continuous integration and delivery using Jenkins and Terraform; Managing containers and container orchestration using ECS, Kubernetes, and Docker; Troubleshooting Transmission Control Protocol, Internet Protocol, API communications, and client- server computing to diagnose and resolve application and system failures using Dynatrace and Wireshark.
Job Location: 8181 Communications Pkwy, Plano, TX 75024.
Full-Tume.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.