Program Manager II, Background Manager, N25

About The Position
The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $83,556per year to $128,556per year, based on the candidate’s qualifications and experience.
Who We Are
The Montgomery County Police Department (MCPD) is made up of approximately 1,300 sworn officers and approximately 800 support personnel. The Police Department was established in 1922 and today is responsible for providing service to a County with a population of over one million people.
Who We Are Looking For
Committed to providing the highest quality of law enforcement to the community within Montgomery County, the Department of Police is recruiting a
Program Manager II (Background Manager)
for our Personnel Division. We are seeking a detail-oriented, high-integrity leader to oversee the background investigation process and supervise our team of Background Screening Specialists. The ideal candidate is a compliance expert who can navigate complex legal frameworks while fostering a culture of thoroughness and professional excellence.
What You'll Be Doing
The position is responsible for the supervision of the background investigation process and all Background Screening Specialists assigned to this Division.
Duties Include, But Are Not Limited To

• Ensuring all investigative processes strictly adhere to federal, state, local, and departmental requirements
• Serving as the primary point of contact and subject matter expert for all federal, state, and internal audits
• Training Background Screening Specialist on procedures and case file preparation. Coordinating instruction and attendance at appropriate required and elective training opportunities
• Acting as the primary liaison with the Maryland Police and Correctional Training Commissions (MPCTC), including:
• Ensuring all investigators maintain CJIS compliance
• Guaranteeing full COMAR compliance across all processes
• Completing and submitting applications for certification for Police Officer Candidate applicants
• Planning, scheduling, and assigning cases to Background Screening Specialists. Following the progress of cases to ensure comprehensive and timely completion
• Performing quality assurance, reviewing case files to ensure proper completion. Providing ongoing guidance to staff, making recommendations on applicant progression and resolving complex investigative hurdles.
• Managing the full investigative lifecycle, ensuring all departmental deadlines are met and staff are trained on evolving procedures and file preparation
• Supervising permanent and temporary professional and sworn staff assigned to conduct background investigations. Evaluating work performance, recommending awards and providing counselling/initiating discipline as needed.
• Maintaining accurate background investigation records and reporting on key metrics
• Serve as the lead Account Manager and Administrator for critical investigative systems, including eSOPH, CJIS, Equifax, Livescan, and DPSCS.
• Providing background investigation assistance to other County agencies as the need arises and completing special projects related to the background investigation process as required, such as responding to changes in the State background investigation policy, fingerprinting issues, etc.
• Performing other job-related duties as assigned.

A successful candidate will be proficient in Police or employment background inquiries; having considerable experience with Federal, State, and local procedures when conducting background investigations; Federal and State laws governing the use of law enforcement computer networks including NCIC, MILES, District Court, etc.; Federal laws regarding the conduct of pre employment background investigations including the American with Disabilities Act, Age Discrimination in Employment Act, Equal Employment Opportunities laws and the Fair Credit Act; possess excellent oral and written communication skills and have experience in the supervision of Unionized employees. Having the ability to teach individuals how to conduct background investigations. Previous background investigation experience is preferred.
Prior to appointment, all applicants must successfully complete a comprehensive background investigation, medical evaluation, and drug/alcohol screen.
Minimum Qualifications
Minimum Qualification:
Experience:
Thorough five (5) years investigative experience related to Police or employment background inquiries.
Education:
Graduation from an accredited college or University with a Bachelor’s Degree.
Equivalency:
An equivalent combination of education and experience may be substituted.
Preferred Criteria, Interview Preferences

• Supervising, coaching, training, motivating and evaluating staff
• Conducting background investigations and skill in investigative techniques
• Analysing, interpreting and reporting data and writing reports
• Dealing tactfully and effectively communicating with people

IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at Hiring@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law
: Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.