Program Manager - Community Crisis (Weekend - 9a to 5p)

DUTIES AND RESPONSBILITIES:

• Manage agency’s administrative mobile crisis data platform account
• Create and manage user accounts in data platform for MCR case managers
• Interact with data platform as necessary to accept and assign dispatches
• Follow up with data platform to update case dispositions within 48 hours
• Support mobile crisis response teams
• Confirm the location and availability status of team members for dispatches daily
• Coordinate assessments with clinical staff as needed
• Conduct case assignments as needed to assure all approved cases are assigned and properly staffed
• Collaborate with nursing staff, mental health professionals, and other providers to ensure comprehensive care
• Manage staffing schedules of Crisis Receiving Center (CRC) interdisciplinary team to maintain full coverage for all roles and responsibilities of the program
• Take inventory of CRC supplies and food and place orders as necessary
• Collect and distribute printed marketing from the organization and wrap around service providers to individuals served
• Collect and organize resources for distribution to individuals served in need

POSITION REQUIREMENTS

• An active QMHP or LMHP certification from the Virginia Board of Counseling
• Emergency crisis response or institutional experience working with individuals experiencing psychiatric emergencies
• Strong background in program management and development
• Excellent interpersonal and communication skills
• Ability to work effectively under pressure and make critical decisions
• Knowledge of best practices in crisis intervention and behavioral health services
• Experience supervising teams and coordinating resources efficiently
• Excellent leadership skills and strong ability to take initiative
• Strong organizational skills and ability to self-direct
• Experience organizing and managing large quantities of files and records
• Proficiency with MS Office program and ability to create spreadsheets with Excel
• Ability to meet deadlines
• Ability to maintain confidentiality
• Ability to prioritize, multi-task, and produce high quality and accurate work
• Ability to react to change productively and handle other essential tasks as assigned

OFFICE SCHEDULE:

Saturdays and Sundays - Day Shift (9a to 5p)

Job Type: Part-time

Pay: $27.00 - $30.00 per hour

Application Question(s):

• Do you have a Mobile Crisis Training Certification? (Required)

License/Certification:

• QMHP Certification (Required)
• Driver's License (Required)

Work Location: In person