Lead Business Analyst
## Who We Are
At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that’s why we invest in your growth, wellbeing, and ability to make an impact.
Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
POSITION SUMMARY:
This position leads and owns requirements management to meet the overall project objectives and comply with technical standards.
This position is the primary point of contact for the team during development to clarify business requirements, resolve issues, and make recommendations as business impacts arise.
DESCRIPTION:
Essential Functions, Duties, and Responsibilities
- Applies analytical skills to clarify and understand business needs / requirements and interprets them into functional specifications.
- Responsible for gathering, compiling, and synthesizing information regarding system functionality and flow.
- Continually ensures the requirement deliverables are on track.
- Deliver a range of artifacts supporting application functional analysis and design including current and future target state process flows, user stories, functional and technical specifications.
- Works with Product Management to refine and prioritize backlog and drive understanding of information and process requirements.
- Manage relationships with all stakeholders to achieve project goals.
- Collaborate with developers, product managers, and subject matter experts to communicate the proposed solution vision and analyze tradeoffs between usability and performance needs.
- Define solutions to complex problems, requiring the regular use of creativity, within the larger context of the business needs and objectives.
- Applies expert knowledge of Agile principles and ability to lead and improve SCRUM ceremonies.
- Independently applies problem solving skills to investigate and research complex system problems to establish root cause and resolution.
- Provides subject matter expertise and operational support for specified applications and systems.
- Mentors’ members of business systems analysis team promoting good analytical principles and practices and providing expertise in complex problem solving.
- Ability to effectively and accurately convey information to others.
- Performs related duties as assigned by management.
Qualifications and Education Requirements:
- Bachelor's degree or equivalent.
- 6+ years of related experience.
- Knowledge of mortgage origination platform.
- Demonstrated experience in Devops (VSTS) or JIRA
- Product, process and mortgage industry knowledge
- Mortgage industry experience.
Skills, Abilities, and Knowledge:
- Proficiency in defining business problems and proposing solutions
- A self-starter, capable of scoping and defining work, prioritizing tasks and working with large volumes of data
- Expert knowledge of Agile principles and ability to lead and improve SCRUM ceremonies.
Work Environment and Physical Requirements:
- Working on-site at assigned office location.
- Regular and punctual attendance adhering to schedule established by leadership.
- Flexibility to work occasional adjusted work schedules, overtime, and evening and/or weekend hours to meet deadlines or as business needs demand.
- Working in a cubicle hub, maintaining focus on phone calls in a noisy environment within earshot of multiple other conversations.
- Sedentary work in a stationary position at a cubicle for prolonged periods of time.
- Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
- Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
Additional Information:
While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.
Why Newrez
We’re a great place to work because we invest in what matters: your career, your community, your wellbeing, and your future. Our total rewards package is designed to support your whole self.
Company Benefits:
We offer benefits, programs, and perks that support you in every aspect of your life.
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Adoption Assistance
- Tuition & Certification reimbursement
- Employee Mortgage Loan Program
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW:
Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- More than $6,000,000 donated since 2020
- 1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.