Cyber Security Analyst

We're looking for a dynamic and experienced Cyber Security Analyst to join our fast-paced, growing managed service provider family at Premier Networx! As a managed service provider, we provide proactive IT support to our SMB clients in the greater Augusta area.

Our Culture

We emphasize the importance of education and continuous improvement. Through teaching, training, collaboration, and perseverance, we strive for personal and professional growth. Our belief in the value of knowledge drives us forward. We understand that the skilled services we offer are our product, and it is our top priority to provide exceptional service to our clients with genuine care for their satisfaction.

Our People

• We strive for excellence in everything we do
• We always aim to make a positive impact with each other and our clients
• We have passion that drives us to continuously learn and grow
• We are dedicated to creating a supportive and inclusive environment where everyone feels valued and respected.
• We believe together, we can achieve great things.

Our Core Values
define who we are and guide our actions.

• Proactive Ownership – Taking initiative, assuming responsibility, and driving results without waiting for instructions.
• Client Experience First – Prioritizing the satisfaction and success of our clients.
• Unrelenting Dedication – Persistently pursuing excellence even in the face of challenges or setbacks.
• Promises Kept – Fulfilling commitments, honoring agreements and delivering on our word.
• Embraces Change – Welcoming and adapting to shifts, innovations and evolving circumstances.

By upholding these core values, we create a strong and supportive culture that enables us to achieve great things together.

What We Offer

• Ambitious learning environment—we pay for certifications & reward learning achievements.
• Customized career-progress plan tailored to your skill level, interests, and goals.
• Generous leave: PTO, Holidays, and Comp time
• Competitive and comprehensive medical, dental, and vision insurance, including life and disability plans.
• Retirement – Simple IRA

Position Overview:

The Cybersecurity Analyst will play a key role in protecting multiple client environments from cyber threats within a Managed Service Provider (MSP) setting. This role involves monitoring, analyzing, and responding to security incidents across varied infrastructures and industries. The analyst will ensure clients’ networks, systems, and data remain secure and compliant, working closely with both internal technical teams and client stakeholders to deliver proactive cybersecurity services and continuous improvement.

Skills:

• Strong understanding of network, endpoint, and cloud security principles
• Proficiency with SIEM platforms (e.g., Sentinel) and EDR tools
• Ability to assess, prioritize, and respond to multiple security events simultaneously across clients
• Strong grasp of vulnerability management, threat intelligence, and incident response processes
• Familiarity with MSP tools such as RMM (Remote Monitoring and Management) and PSA systems
• Excellent analytical and troubleshooting skills
• Strong communication and documentation abilities for technical and non-technical audiences
• Knowledge of regulatory standards (HIPAA, PCI DSS, GDPR, NIST, CIS Controls)

Responsibilities
:

• Monitor client environments using SIEM and endpoint protection tools to detect and respond to threats
• Perform vulnerability scans and remediation planning for multiple client networks
• Investigate and document security incidents, providing timely and actionable reports
• Implement and manage firewalls, antivirus, EDR, and other security tools within client systems
• Collaborate with MSP infrastructure and network teams to design and maintain secure configurations
• Support client onboarding and security assessments to establish baseline protection standards
• Conduct regular security audits and compliance checks for client environments
• Provide recommendations to enhance clients’ security posture and resilience

Qualifications and Requirements

• Bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field (or equivalent experience)
• 2–5 years of experience in cybersecurity or IT security operations, preferably within an MSP or MSSP environment
• Hands-on experience with network security tools, SIEM solutions, and vulnerability management platforms
• Working knowledge of Windows, Linux, and cloud-based environments (Microsoft 365, Azure, AWS)
• Strong understanding of networking concepts (TCP/IP, DNS, VPN, firewalls, routing)
• Ability to manage multiple client environments and meet SLAs under time-sensitive conditions
• Excellent organizational skills and attention to detail

Preferred Certifications

• CompTIA Security+ or CySA+
• Microsoft Certified: Security Operations Analyst Associate
• Certified Information Systems Security Professional (CISSP)

Time Management

Upon completion of tasks and cases, update ticketing system with documentation and time entries.

• Accountability time of 8 hours required on a daily basis.
• Daily time entries must be recorded by EOB every workday.
• Time Sheets must be submitted before their deadline regardless of PTO.

Calendar must be updated regularly to accurately reflect one’s availability and schedule.

• Follow time management best practices.
• Use the dispatch calendar to schedule Tasks so the team is aware of your availability and allocation.