Parttime Administrative Assistant

Part-Time Administrative Assistant – Christian Ministry Serving Those in Need

Our Christian foundation, based in Charlotte, NC, is dedicated to serving and uplifting individuals and families experiencing poverty. We're seeking a compassionate, detail-oriented Part-Time Administrative Assistant to support our ministry through case management, applicant intake, and day-to-day administrative operations. This is a meaningful opportunity to use your administrative gifts in service of others and to be part of work that makes a real difference in the lives of those we serve.

About the Role

This is a part-time, remote position (20 hours per week). Candidates must be local to the Charlotte, NC area, as occasional in-person meetings or coordination may be required.

What You'll Do

• Document and maintain accurate case notes, ensuring all applicant interactions and updates are recorded in a timely manner
• Answer incoming intake calls from applicants seeking assistance, gathering required information and guiding them through next steps with kindness, patience, and professionalism
• Schedule and conduct intake interviews, capturing key details and routing files to the appropriate team members
• Maintain and update spreadsheets in Excel, including data entry, basic formulas, filtering, and reporting
• Work within internal databases and case management systems to track applicant status and follow-ups
• Respond to general email inquiries and assist with correspondence
• Support the team with light administrative tasks such as filing, scanning, and document preparation
• Handle sensitive information and personal stories with the utmost confidentiality, dignity, and care

What We're Looking For

• A committed Christian whose faith motivates a genuine love for serving the poor and underserved (this is a ministry role, and faith alignment is required)
• A heart of compassion, humility, and patience when working with individuals in difficult circumstances
• Prior experience in an administrative, intake, or case support role preferred
• Strong written and verbal communication skills
• Comfortable making and receiving a high volume of phone calls
• Proficient in Microsoft Excel (data entry, sorting, basic formulas)
• Quick learner with new software systems and databases
• Excellent attention to detail and organizational skills
• Self-motivated and able to manage priorities independently in a remote environment
• Reliable, punctual, and professional

Schedule & Location

• Part-time, 20 hours per week
• Remote, but must reside in the Charlotte, NC metro area
• Flexible weekday scheduling