Product Designer, Mobile

About The Company
Lennar is a leading homebuilder dedicated to transforming the homeownership experience through innovative design, exceptional quality, and customer-centric services. With a commitment to sustainability and community development, Lennar has established itself as a trusted name in the real estate industry. Our mission is to create a seamless and enjoyable home buying journey, leveraging technology and personalized service to meet the evolving needs of our customers. We foster a collaborative and inclusive work environment where creativity, integrity, and dedication are valued, enabling our team members to thrive and contribute to our ongoing success.
About The Role
We are seeking a highly skilled Lead Product Designer to spearhead the development of a new mobile application that will serve as the primary digital touchpoint for our homebuyers. This role involves designing intuitive, user-friendly experiences that guide customers through every stage of their homeownership journey—from initial education and onboarding to closing and post-sale support. The ideal candidate will work closely with cross-functional teams including Product, Engineering, Salesforce, Marketing, and Field Operations to create innovative solutions that enhance customer engagement, streamline workflows, and foster long-term relationships. The Lead Product Designer will also play a critical role in shaping how AI and conversational interfaces are integrated into the customer experience, ensuring responsible and effective use of emerging technologies.
Qualifications

• 7+ years of experience in product, UX/UI, or app design
• Strong portfolio demonstrating mobile app design and UX expertise
• Proficiency in Figma and other modern prototyping tools
• Experience designing complex, customer-facing products and flows
• Excellent collaboration skills with engineers, product managers, and operational teams
• Familiarity with Salesforce-supported workflows or CRM-driven products
• Curiosity and interest in AI tools, chatbots, and conversational design
• Deep understanding of responsive design, accessibility standards, and design systems
• Ability to work independently, manage multiple priorities, and communicate effectively
• Confidence in presenting and defending design decisions to stakeholders

Responsibilities

• Design and deliver intuitive, customer-first mobile app experiences for iOS and Android platforms
• Translate complex home buying concepts into clear, approachable user interfaces and flows
• Develop and iterate on onboarding, educational content, warranty requests, and service workflows
• Create and refine AI chatbot interactions, conversation patterns, and related UI elements
• Design key milestones such as financing, title, insurance, and closing processes within the app
• Collaborate closely with Product, Engineering, Salesforce, CX, Marketing, and Field Operations teams to ensure alignment
• Partner with Salesforce stakeholders to integrate app experiences with backend workflows and data models
• Create user flows, wireframes, high-fidelity mockups, and interactive prototypes
• Apply and evolve Lennar’s design system for mobile-first use cases
• Conduct usability testing, gather feedback, and implement iterative improvements
• Define how the app experience is reviewed, shared, and showcased internally

Benefits

• Health insurance plans including Medical, Dental, and Vision coverage
• 401(k) Retirement Plan with a dollar-for-dollar company match up to 5%
• Paid Parental Leave and Associate Assistance Program
• Education Assistance Program and up to $30,000 in Adoption Assistance
• Up to three weeks of paid vacation annually, along with generous holiday, sick leave, and personal day policies
• New Hire Referral Bonus Program and Home Purchase Discounts
• Opportunities for professional growth and development within a dynamic organization

Equal Opportunity
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We are committed to fostering an inclusive environment where all employees and applicants are treated with respect and dignity, regardless of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.