Senior QA Engineer

Senior Quality Assurance Engineer
About TireHub:
At TireHub we move more than tires – we move businesses forward, support communities, and help keep America rolling. And behind it all? Our people. We call them Hubbers – because they’re at the center of everything we do. From behind the wheel to the warehouse floor, from customer calls to corporate strategy, every Hubber plays a role in something bigger than themselves. And we show up every day ready to say yes – to challenges, to each other, and to getting it done right. Learn more at TireHub.com/careers.
Role Summary:
The Senior Quality Assurance Engineer is primarily responsible for testing TireHub’s Enterprise applications, integrations and automated transaction process throughout the development lifecycle. This role includes functional testing, automation testing to enhance the efficiency and effectiveness of the QA team, API testing, and logging/telemetry reviews for comprehensive monitoring. The engineer will also conduct SQL-based data validation and contribute to test environment setup and maintenance.
This role will report to the Quality Assurance Lead.
When you say YES to something bigger:

• Choose your day one benefits which include a no cost health insurance option
• TireHub funded Health Savings Account
• Additional benefit options including TireHub paid short/long term disability and life insurance benefits
• Paid vacation and holidays
• Parental leave programs
• Build your financial future with 401k including TireHub match
• Access to tire discounts, perks, and so much more!
• Enjoy access to the TireHub headquarters location in Ravinia Plaza including free parking, free gym, convenient restaurants, outdoor spaces, special events and more.

The individual must exhibit the following core attributes of the TireHub commitment:

• Approachable - If a company could smile, we would. Instead, we rely on our people to show it. We care about each other and our customers because we know business only gets done right when people respect each other and value relationships.
• Adventurous - What TireHub is set up to do is intentionally outrageous. So, we readily embrace challenges with the courage to introduce new ideas and the ambition to build something unique.
• Relentless - We tackle our work with energy. We deliver on our commitments with enthusiasm. And we do not give up until we get to the end.
• Speedy - Speed is the currency in the tire industry. When we commit to a job, we get the job done – and we do it fast.

Role Specifics

• Defines, develops, implements, and execute reusable, flexible, accurate, and well-documented testing artifacts. This includes test cases, specifications, tools, and technical documentation based on defined workflows, use cases, and business requirements.
• Performs API testing to ensure system integrity and performance.
• Conducts thorough logging and telemetry reviews to detect anomalies and ensure robust application monitoring.
• Executes complex SQL queries for data verification and analysis during testing.
• Assists in managing and maintaining the QA environment and test equipment, including making configuration changes as necessary for product release.
• Coordinates with Product Development and/or Technology teams to troubleshoot and resolve issues in a timely manner.
• Contributes to automation initiatives, improving test coverage and reliability while reducing manual testing efforts.
• Continuously update knowledge of methodologies, products, and tools to ensure that quality assurance processes follow best practices, with a focus on innovation and adoption of new technologies.

Training & Compliance:

• Ensures individual personal adherence to TireHub policies, procedures, and guidelines.
• Participates and maintains ongoing training requirements through in-person, virtual or computer-based learning modules as assigned.
• Completes other tasks assigned by their supervisor or another member of Leadership, as requested.

Competencies:

• Business Analysis & Critical Thinking: Understands how business and technology ecosystems interconnect, identifies root causes, recognizes patterns, and translates complex problems into logical, manageable solutions.
• Communication & Collaboration: Builds strong partnerships and communicates effectively across technical and business teams, actively listening to uncover true needs and align stakeholders.
• Facilitation & Documentation: Guides productive meetings and agile ceremonies to drive consensus, and produces clear, comprehensive documentation that bridges business and technical perspectives.
• Continuous improvement: Proven learning mindset with a willingness to stretch beyond the role to drive business success.

Education and Experience:

• Bachelor’s degree in Business, Information Systems, Data Analytics, or a related field required; Master’s in Business Analytics, Information Systems, or MBA preferred.
• 7-10 years of experience in Business Analysis, ideally within a data/analytics or business intelligence environment.
• Certified Business Analysis Professional (CBAP) or similar BA certification preferred.

Required Knowledge, Skills, and Abilities:

• Proficiency with JIRA for Project management and issue tracking.
• Familiarity with BPMN workflows to model, visualize, and communicate business processes.
• Knowledge of Scrum/Agile methodologies, backlog grooming, and User Acceptance Testing (UAT).
• Basic SQL skills and experience working with databases.
• Ability to engage and influence across departments while effectively communicating with both technical and non-technical team members.
• Strong experience in gathering requirements, creating clear documentation, managing stakeholders, and providing effective project leadership.

Preferred Knowledge, Skills, and Abilities:

• Exposure to data tools (Microsoft Fabric, Power BI, etc.).
• Exposure to ERP, CRM, or other enterprise systems relevant to business operations.
• Familiarity with data warehousing concepts and ETL processes.
• Experience with Confluence or similar documentation platforms.

Working Conditions:

• This is a fast-paced and dynamic operating environment.
• Majority of time is spent sitting, constantly viewing monitors in a comfortable position with frequent opportunity to move around. There may be occasions to move or lift light articles.
• Must be able to work flexible hours during routinely critical times to support the department.
• This role is based in our headquarters office in Dunwoody, GA and requires a strong in-person presence.
• Must be able to travel up to 10%.

*TireHub will consider the employment of all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. TireHub maintains a drug-free workplace in accordance with state and federal law.*