Program Manager

Richardson, Texas, United StatesHybridFull Time$64,000–$64,000 /yrPosted 1 day agoVisa sponsorship available

Job Summary

The Program Manager is a key contributor to the Curricular Services team within the Office of the Provost, supporting the proposal, approval, and implementation of academic certificates, professional certificates, digital badges, and other academic programs and curricular changes. Reporting to the Associate Provost for Curricular Services, this position works closely with partners across Academic Affairs to advance institutional academic and credentialing initiatives.

Working collaboratively with the Associate Provost, Curricular Services staff, deans, faculty, and academic and administrative stakeholders, the Program Manager facilitates the development, implementation, and administration of the University’s digital badging program. This role is highly collaborative and well‑suited for individuals who value cross‑functional work and engagement across multiple levels of the academic enterprise.

The Program Manager serves as a liaison among the Office of the Provost, Educational Technology Services, the Office of Admission and Enrollment Operations, the Office of the Registrar, and school and unit leadership to support program coordination, web platform oversight (Canvas Credentials), logistics, workshops, and presentations. The position reviews proposed academic and non‑credit certificate and micro‑credential programs and works with University governance bodies to guide proposals through internal approval processes. In collaboration with campus partners, the Program Manager also supports accurate reporting to the UT Dallas community, external agencies, and accrediting bodies, including SACSCOC, as appropriate. Strong technological proficiency and the ability to work across multiple systems and platforms are essential for success in this role.

Minimum Education and Experience

Bachelor’s degree; Three to five years experience in a field relevant to the program; or any equivalent combination of education and experience.

Preferred Education and Experience

Preferred Education and Experience

Master’s degree.
Three to five years of experience working in a higher education environment.
Experience supporting academic or professional certificates and working with web‑based platforms related to micro‑credentials, such as Canvas Credentials, within higher education.
Experience working with a variety of academic and learning platforms, including course inventory lookup systems, online academic catalogs, Learning Management Systems (LMS), and third‑party micro‑credential vendors and platforms, such as Coursera and Grow with Google–Google Career Certificates.

Other Qualifications

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities

Essential Duties and Responsibilities

Serve as the primary point of contact for the university’s digital badging program.
Act as a liaison among the Office of the Provost, Educational Technology Services, the Office of Admission and Enrollment Operations, the Office of the Registrar, and school/department leadership.
In collaboration with the Associate Provost, review proposals for new academic credentials or curriculum changes to be presented to internal and/or external stakeholders for approval.
Plan and facilitate workshops and informational sessions to support stakeholders.
Assist staff with the preparation of reports for internal and external stakeholders.
Serve as the university administrator and primary contact for Coursera.
Participate on internal and external university committees as appropriate, either as a standing member or guest participant.

Knowledge, Skills, and Abilities (KSAs)

Proficiency in Microsoft Office applications and Adobe Acrobat or comparable software tools.
Ability to communicate ideas clearly, effectively, and professionally through written correspondence and face-to-face interactions.
Demonstrated ability to understand, interpret, and apply complex business processes and academic policies.
Strong problem-solving, interpersonal, and community relations skills.

Physical Demands and Working Conditions Physical Activities Working Conditions Additional Information

Work Notice
This position may be eligible for a hybrid work schedule after in-person training for an appropriate length of time as determined by the supervisor. Employees must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required upon employment, and use of a personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be canceled at any time.
What We Can Offer
UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes:

Competitive Salary
Tuition Benefits
BCBS PPO Medical Insurance Options – including *100% paid* employee medical coverage for full-time employees
AD&D Insurance
Dental & Vision Plan Options
Long and short-term disability
TRS Retirement Plan
Fertility Benefits
Paid time off

All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

Visit https://hr.utdallas.edu/employees/benefits/ for more information.

Special Instructions Summary Important Message

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University *is committed to providing access, equal opportunity, and reasonable accommodation* for individuals with disabilities. *To request reasonable accommodation in the employment application and interview process, contact the* *ADA* *Coordinator.* For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator**.

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