Full-Time Reservationist & Executive Assistant

Job Description
Verde Adventures provides unforgettable water experiences along the scenic Verde River. We are seeking a friendly, organized, and tech-savvy individual to fill a dual role as

Reservationist & Executive Assistant. This position combines customer reservations with administrative and executive support.Responsibilities

Reservations & Customer Service

• Answer phones, emails, texts, and online chat inquiries
• Assist customers in selecting the best tour options
• Book, modify, and manage reservations
• Coordinate reservations with managers, guides, and river operations
• Handle cancellations, changes, and special requests
• Complete 14-day Reservations Agent training

Executive Assistant & Administrative Support
Provide administrative support to company leadership

• Manage calendars, scheduling, reminders, and task tracking
• Assist with various administrative tasks and special projects
• Perform online research and information gathering
• Organize digital files and maintain accurate records
• Support daily office operations

Technology & Systems

• Daily use of Google Workspace (Gmail, Calendar, Docs, Sheets, Drive)
• Comfortable using AI tools (ChatGPT or similar) for research and organization
• Use reservation systems, CRM platforms, and cloud-based tools
• Proficient with smartphones, apps, and computers

On-Site & Operational Support

• Check in customers and provide retail store support
• Occasionally assist with shuttling guests, guides, and gear
• Assist river operations during peak season as needed

Requirements

• Strong phone, customer service, and communication skills
• Excellent time management and organizational skills
• Comfortable learning and using new technology
• Proficient with computers and smartphones
• Working knowledge of Google Workspace and Microsoft Office
• Good DMV record (background check required)
• Ability to lift and carry up to 60 lbs
• Ability to work outdoors in summer heat
• Must be available weekends and holidays
• Must have a computer and reliable internet for occasional remote work

Preferred Qualifications

• Experience in reservations, hospitality, travel, or administrative roles
• Executive assistant or office administration experience
• Experience with online research or project coordination

Benefits

• Flexible schedule
• On-the-job training
• Growth opportunities within the company

Workplace Policy

• Tobacco-free work environment

Pay: $44,000.00 - $52,000.00 per year

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person