(USA) Systems Administrator, Technology Operations

## Position Summary...

The (USA) Systems Administrator, Technology Operations, plays a critical role in managing and supporting IT infrastructure across multiple locations, ensuring seamless hardware and software functionality. This position involves monitoring payroll transaction data, addressing technical issues, and collaborating with cross-functional teams to implement effective solutions. The role requires expertise in system administration, problem-solving, and change management to maintain operational efficiency. The Systems Administrator also contributes to process improvements, supports training initiatives, and upholds company policies to deliver reliable technology services that meet business and customer needs.
About the team:
The Technology Operations team provides essential support for hardware and software across Stores, Clubs, Distribution Centers, and Home Office locations. This team serves as a key contact for internal and external customers, managing issue resolution and ensuring solutions meet operational needs. They develop and maintain web-based training tools, support software administration globally, and collaborate with development teams to enhance system performance. Focused on continuous improvement, the team monitors key performance indicators, supports field services, and drives long-term solutions to optimize IT infrastructure and customer service delivery within the company.

## What you'll do...

• Monitor payroll transaction data collection for multiple regions, escalating issues as needed to ensure timely completion.
• Serve as a primary contact for internal and external customers, assessing and resolving hardware and software concerns across various company locations.
• Support Field Services by developing and maintaining training web pages and playbooks, and providing end-user training on system functionality.
• Administer and support software tools globally, collaborating with development teams to enhance product performance and compliance.
• Develop dashboards and reporting metrics to track team performance and operational objectives.
• Identify and implement system and process improvements through data analysis and issue tracking.

What you'll bring:

• Proven experience in system administration and IT infrastructure management.
• Strong problem-solving skills with the ability to analyze and resolve technical issues efficiently.
• Expertise in change management processes and supporting software tools.
• Ability to deliver excellent customer service as a primary point of contact for hardware and software support.
• Experience collaborating with cross-functional teams to implement process improvements.
• Proficiency in monitoring key performance indicators and developing reporting metrics.
• Effective communication skills to engage with stakeholders and support training initiatives.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $60,000.00 - $110,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

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## Minimum Qualifications...

*Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.*

## Preferred Qualifications...

*Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.*

Call Center, Information Technology, Programming Language - HyperText Markup Language (HTML), Research Analytics, Using intermediate to advanced functionality of Microsoft Excel (for example, pivot tables and basic macros), Using SAP and Ariba to access and review contracts, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

## Primary Location...

805 Se Moberly Ln., Bentonville, AR 72712, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.