Customer Success Manager

Client Success Manager (Existing Accounts – Growth Focus)

Job Description:

We’re partnered with a growing IT staffing and consulting firm that has built its success through strong client relationships, consistent delivery, and repeat business.

They’re looking to add a
client-facing sales professional to manage and grow an existing account, while also contributing to new business development over time.
This is a relationship-driven role with a strong foundation already in place—not a purely outbound, cold-hunting position.

Location:

This role supports clients in
North NJ (Parsippany/Roseland)
and requires
2–3 days/week onsite in Manalapan, NJ
, with the remainder remote.

What You’ll Do:

• Take ownership of a key existing account, building deeper relationships and expanding opportunities
• Serve as the primary point of contact, ensuring strong client satisfaction and long-term partnership
• Identify upsell and cross-sell opportunities within existing clients
• Partner closely with internal recruiting and delivery teams to ensure high-quality execution
• Contribute to new business development through referrals, networking, and targeted outreach
• Track activity, pipeline, and performance using CRM tools

What We’re Looking For:

- 3+ years of experience in IT staffing sales or account management
- Proven ability to
manage and grow existing client relationships
- Experience contributing to new business development (not purely hunter-focused)
- Strong understanding of the staffing sales cycle and technical hiring landscape
- Excellent communication, relationship-building, and presentation skills
- Self-starter mentality with a collaborative, team-first approach

Why Join:

- Opportunity to step into a role with
an established account and real growth potential
- High-impact position with visibility and ownership
- Collaborative culture with strong recruiting and delivery support
- Competitive base salary + commission
- Hybrid work environment