Senior Product Designer

### Who you are
- You should be comfortable moving between strategic thinking and hands-on design, and thrive in fast-moving environments where experimentation and iteration drive progress
- 6–10 years of product design experience with a portfolio demonstrating ownership of complex product problems and measurable impact
- Experience designing B2B SaaS products, ideally within fintech or other complex platforms
- Strong understanding of product-led growth and product funnels, including onboarding, activation, retention, and expansion
- Experience working in experimentation-driven environments, including A/B testing and hypothesis-driven product development
- Strong product thinking with the ability to connect user needs, product strategy, and business outcomes
- Ability to form and communicate clear design opinions, influence cross-functional partners, and collaborate effectively with Product and Engineering leaders
- Ability to operate independently in ambiguous, fast-moving environments, delivering high-quality design using modern product design tools (Figma)
- Experience working on growth-focused product teams
- Familiarity with product analytics and experimentation tools
- Experience designing monetization, upsell, or expansion experiences
- Experience in fintech, legal tech, or other regulated industries

### What the job involves
- We’re looking for a Senior Product Designer who enjoys experimenting, learning quickly, and using design to drive measurable impact
- As part of a cross-functional Growth team including Product, Engineering, and Data, you will shape how customers discover value, activate quickly, and expand their use of the 8am platform
- Working closely with Product and Engineering leaders, you will translate product-led growth strategies into experiments and product experiences that improve the customer journey and business outcomes
- In this role, you will lead growth initiatives across the customer lifecycle, including onboarding, activation, engagement, retention, and expansion
- Partner with Product to identify and lead the growth roadmap and experimentation backlog, identifying opportunities across onboarding, activation, engagement, retention, and monetization
- Translate growth strategies and hypotheses into experiments, product improvements, and scalable experiences
- Design experiences such as onboarding flows, feature discovery, in-product education, and expansion or upgrade paths
- Partner with Product and Engineering to shape and run experiments, including A/B tests and iterative product improvements
- Use behavioral data, usability testing, customer feedback and funnel analysis to inform and validate design decisions and uncover growth opportunities
- Define success metrics and evaluate the impact of shipped work
- Collaborate closely with Product and Engineering leaders, and Growth stakeholders to shape initiatives and align on priorities
- Contribute design perspective and user insight to product strategy and roadmap discussions
- Help teams navigate tradeoffs between experimentation, technical constraints, and long-term product quality
- Produce clear user flows, prototypes, and polished UI across the design lifecycle
- Ensure growth optimizations maintain clarity, trust, and usability for professional users while preserving long-term product quality
- Identify repeatable growth patterns and contribute them to the design system helping ensure consistent and scalable experiences across the platform

### The application process
- As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process
- All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up

### Benefits
- Wide range of affordable, company-supported medical, dental, vision, and disability plans
- Reimbursements for whatever helps you bring the WOW, whether that’s health and wellness or learning
- Mental health support and an Employee Assistance Program
- Access to cutting-edge conferences, professional manager coaching and ongoing professional development
- Bonuses and unit options as part of our total rewards packages
- Team meetings, company-wide all-hands, and offsite events
- Office, remote & hybrid work options