Patient Coordinator
Role summary
A Patient Coordinator is needed to join a supportive team in a patient-first environment. This role involves greeting patients, managing schedules, verifying insurance, handling payments, and completing administrative tasks. The ideal candidate will have a high school diploma, at least two years of experience in a healthcare or customer service setting, proficiency in Microsoft Office, and excellent communication skills. Knowledge of dental insurance and dental software is preferred. CPR certification is also required.
A supportive team, patient-first mentality, and industry-leading benefits package are what you will enjoy as a member of our team. Are these missing in your career? Let's connect to discuss our opportunities.
We will be adding a Patient Coordinator that shares our passion for patient care and education.
As a valued team member, you'll enjoy a rewarding career with growth opportunities and a tremendous benefits package.
Primary responsibilities of our patient coordinator
- Greet patients and their families making them feel welcome in the practice
- Gather patient information, create their files, and verify insurance eligibility
- Maintain a productive schedule for the day and schedule future appointments
- Confirm patient appointments and update the schedule as needed
- Answer patient questions about insurance and financial arrangements
- Collect and post payments from patients and insurance companies
- Complete all administrative tasks accurately and timely
Qualifications to join us as a patient coordinator
- High school diploma required, a degree or additional education in a business or healthcare discipline preferred
- Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment
- Knowledge of dental insurance and explanation of benefits preferred
- Excellent communication skills with both the team and patients
- Proficient with Microsoft Office products. Experience with dental software preferred
- Current CPR certification or ability to obtain within 30 days
- Paid Time Off and 9 Paid Holidays
- 401k with a company match
- Uniforms/Scrubs Provided
- Quarterly Bonus Opportunities
- Employee Referral Program Bonuses
- Medical, Dental, and Vision Insurance
- Company-Paid Life, Short-Term and Long-Term Disability Insurance
- Health Reimbursement and Flexible Spending Accounts
- Career Growth Opportunities
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