Software Engineer

🟣About Us

AI-Media (ASX:AIM) is a global leader in language and accessibility technology. Founded in Australia in 2003, we’ve grown to become one of the largest providers of AI-powered captioning, transcription and translation solutions. Our solutions combine the best of automation and human expertise, powered by industry-leading technology. We work across broadcast, government, education and corporate sectors to make content accessible, multilingual, and inclusive - reaching audiences everywhere.

At AI-Media, we value innovation, integrity, and excellence. We act with accountability, deliver quality and service, and are committed to fostering a workplace that is inclusive, diverse, and barrier-free. With teams across the US, UK, Canada, Australia, and Asia, we believe diversity drives success. If you require any adjustments to participate fully in our recruitment process, we’ll work with you to meet your needs.

*Together, let's make the world’s content accessible – to everyone!*

About the role

Are you looking for a dynamic opportunity with a fast-growing, ASX-listed, global company? AI-Media (ASX:AIM) is currently on the hunt for a Software Engineer who is eager to add value to a purpose driven company! This role can be performed on a hybrid basis. The Software Engineer will work hands-on across a legacy Angular frontend and Python/Flask backend—stabilising, maintaining, and incrementally modernising systems that are critical to our production environment. Technology is central to Ai-Media’s success, and this role offers the opportunity to directly contribute to the reliability, performance, and evolution of our platform.

🟣In this role, you’ll:

• Deliver and maintain production-ready features across Angular and Python/Flask systems
• Take ownership of services end-to-end, including implementation, troubleshooting, and stabilisation
• Diagnose and resolve production issues, ensuring minimal disruption to users
• Strengthen and maintain core business logic across the platform
• Support integrations and background processing workflows
• Improve system reliability and maintainability through pragmatic refactoring and incremental modernisation

Key Responsibilities:

• Software Delivery & System Stability (50%)
• Maintain and enhance features across frontend and backend systems
• Own services from development through to production support
• Troubleshoot and resolve issues in live environments
• Improve code quality and system reliability through ongoing refactoring
• Service & Support (25%)
• Provide technical support to internal stakeholders and product teams
• Monitor system performance and respond to incidents
• Improve logging, observability, and error handling
• Identify root causes and implement long-term fixes to reduce recurring issues
• Collaboration & Communication (25%)
• Communicate progress, risks, and blockers clearly within the team
• Participate in agile ceremonies (stand-ups, sprint planning, retrospectives)
• Collaborate effectively in a remote-first environment
• Document technical decisions and share knowledge across the team

🟣What you’ll bring:

Experience & Qualifications

• 3–5 years of professional software engineering experience
• Proven experience working with production systems in complex environments
• Experience contributing within small, high-performing teams
• Strong foundation in software engineering principles (APIs, debugging, version control, data structures)
• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience (preferred)

Technical Skills (Essential)

• Strong experience with Angular in production, including legacy systems
• Solid experience with RxJS for state management
• Proficiency in Python, particularly with Flask
• Experience building and maintaining business logic (not just APIs)
• Working knowledge of SQLAlchemy and relational databases
• Experience debugging and supporting production systems
• Familiarity with background processing (e.g. Celery, Redis, or similar)
• Experience working with AWS (EC2, databases, CloudWatch or similar tools)

Technical Skills (Preferred)

• Experience with Celery and Redis
• Broader AWS experience (e.g. RDS, DynamoDB, IAM, monitoring tools)
• Experience modernising or refactoring legacy systems
• Familiarity with frontend testing frameworks (e.g. Jest)
• Experience with CI/CD pipelines and automated deployments
• Strong understanding of monitoring, logging, and operational tooling
• Experience improving system performance, scalability, or reliability

🟣What AI-Media Offers You

• Career Progression based on talent, not tenure, tailored Career Chats
• Access to a rewards platform that offers employees discounts and cash back on many retailers, access to fitness and health videos, recipes via HelloFresh, ability to recognize your coworkers and so much more
• Flexible public holiday selection
• Access to Course Catalogue
• Paid parental leave for eligible primary and secondary caregiver
• Employee Assistance Program (EAP)
• Quarterly & Annual Global Recognition Awards
• Ongoing Trimester Reviews to recognise achievements
• Global company with supportive team culture and inclusive working environment
• Modern office located close to public transport
• Chance to be involved as we grow our product suite and offer tech & human solutions to customers
• Competitive health insurance plan with monthly reimbursements of up to $800
• Retirement Plan 401(k)
• 4 weeks vacation and 10 paid sick days annually
• Salary for this role ranges from $80,000 to $90,000, depending on experience and qualifications.