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SaaS, Software, Productivity, Low-code/No-code

Forward Deployed Engineer, EMEA

London, United KingdomHybridFull TimePosted 2 months ago

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Role summary

Airtable seeks a Forward Deployed Engineer in London to act as a trusted advisor to strategic customers, driving digital transformation and technical solutions. This hybrid role involves embedding within leading organizations to understand business processes, architect and prototype solutions, and influence product direction. The ideal candidate has 5-7 years in SaaS customer-facing roles and 7-10 years in technology/sales, with strong business acumen and hands-on technical building experience, including relational databases, enterprise integration, and AI/LLMs. Responsibilities include leading workshops, guiding clients, providing product feedback, and expanding use cases, requiring excellent communication and storytelling skills.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Join Airtable as a Forward Deployed Engineer and become a trusted advisor to our most strategic customers. In this high-impact, customer-facing role, you’ll embed yourself within leading organizations to drive digital transformation, deliver innovative technical solutions, and champion the adoption of Airtable’s platform. You’ll work directly with senior executives, influence product direction, and help shape the future of how businesses operate—all while leveraging your technical expertise, business acumen, and passion for storytelling.

Please note, this is a hybrid position based in London with the expectation of 3 days a week in office.

What you'll do

  • Embed within strategic customer organizations to understand their business processes, operations, and goals
  • Identify and deliver high-impact technical solutions that drive organizational transformation and measurable results
  • Act as a thought leader and trusted advisor to senior executives, translating Airtable’s value into customer-specific language
  • Rapidly prototype and deploy solutions to accelerate time to value and drive adoption
  • Lead innovation and solution ideation workshops with key customers
  • Guide clients in building custom solutions, driving adoption, and ensuring successful change management
  • Provide real-world product feedback to influence Airtable’s roadmap
  • Evangelize and expand use cases, driving account growth and AI adoption
  • Reduce risk of churn and contraction by establishing trust and technical expertise
  • Leverage creative storytelling to communicate complex technical concepts
  • Travel to customer sites as needed
  • Who you are

  • 5-7 years in SaaS pre-sales, implementation, or customer-facing roles in enterprise environments
  • 7-10 years of technology and sales experience, ideally with large, flexible platforms
  • Experienced in managing sales cycles and technical evaluations
  • Strong business acumen with knowledge of business operations across multiple industries
  • Hands-on technical builder with experience architecting, prototyping, and developing custom solutions
  • Deep understanding of relational database architecture and enterprise integration methodologies
  • Active AI user and implementer, familiar with LLMs, vibe coding, and Airtable
  • Skilled communicator and presenter, comfortable with public speaking and storytelling
  • Passionate about low-code/no-code applications and emerging technology trends
  • Familiar with programming languages and process/persona mapping tools (e.g., Lucid, Figma, Mural, Miro)
  • Willing to travel and thrive in dynamic, customer-centric environments
  • Language skills: while not a requirement, we’d be thrilled to add more bilingual candidates with German language skills to the team
  • What we offer

  • £Competitive base + variable (70/30 split) and RSU (Restricted stock unit) package.
  • Hybrid London - 3 days a week in our fantastic EMEA HQ @ Borough Yards, London.
  • In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%).
  • Competitive pension scheme, life insurance, paid leave and sick leave.
  • Complimentary mental health support via Modern Health.
  • Family planning support via Carrot (fertility, adoption, and surrogacy).
  • Flexible and generous time off and sick time benefits.
  • Transportation & Commuter Benefits.
  • Monthly “Lifestyle Wallet” to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more.
  • Supplemental reimbursement for Gender Affirmation procedures and services.
  • Legal services - access to online tools to legal forms.
  • Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant.

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    Sample Airtable interview questions

    • 1

      Create a platform for real-time face detection and recognition.

      system designmedium
    • 2

      Build a collaborative document editing platform like Google Docs.

      system designmedium
    • 3

      Design a file sharing system like Dropbox.

      system designmedium
    • 4

      Develop a real-time system for analyzing social media sentiments.

      system designmedium
    • 5

      Find the majority element in an array. Given an array of size n, find the majority element. The majority element is the element that appears more than ⌊n / 2⌋ times. You may assume that the majority element always exists in the array. Input: nums = [3, 2, 3] Output: 3 Explanation: The number 3 appears 2 times, which is strictly greater than n/2 (1.5).

      codingmedium

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