Sales Associate (Full-Time) - Country Club Plaza

Kansas City, Missouri, United StatesFull TimeEntry-level (exp-based)Posted 2 months agoVisa sponsorship available

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Role summary

The Sales Associate at ALO's Country Club Plaza location is responsible for achieving store sales goals by embodying the ALO experience and Brand Mission. This role focuses on creating an exceptional customer experience through genuine connection, product education, and sharing the brand's community and culture. Key responsibilities include driving sales, building client relationships, analyzing reports to strategize, ensuring effective sales floor coverage, and maintaining operational excellence in visual merchandising and procedures. The ideal candidate has 1+ years of experience in a client-centric sales environment, a passion for customer service, and a strong understanding of product knowledge.

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

Impacts the business and store environment in a positive manner aligning with store leadership and company goals.

Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency

Ensure engagement with customers and provide a friendly and easy to shop environment

Continue to build the client relationship daily with our customers

In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities

Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor

Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details

Leverages company tools, incentives, and strategies to support meeting store goals

Resolve client needs quickly & effectively ensuring customer satisfaction

Educates guests and staff on our product, community and culture

Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership

Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence

Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures

Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.

Sales Associate Qualifications

Preferred 1+ years prior work experience in a client-centric, sales environment

Passion for customer service and delivering exceptional experiences

Aligns with and embodies ALO's Guiding Principles

Self-motivated with a desire to achieve results and excel individually, and as a team

Requires constant movement in and around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift

Sales Associate Schedule

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries

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