Director, Account Management (Corporate)
Role summary
The Director of Account Management will lead a team of 8-10 Account Managers, focusing on driving renewals and expanding customer relationships. This role is critical for achieving retention targets, identifying growth opportunities, and partnering with Customer Success to deliver long-term client value. The ideal candidate is a data-driven leader with strong management experience, passionate about developing people, and skilled in creating scalable processes. Responsibilities include managing revenue growth, forecasting, talent development, coaching the team, and recruiting top talent. The role requires 10+ years in sales, account management, or client success, with at least 5 years in people management, and experience with seven-figure deals and strategic account servicing.
About AlphaSense:
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.
The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!
About the Team:
Our Customer Success team is made up of two distinct roles: Customer Success Managers and Account Managers. Customer Success Managers focus on driving product adoption and client outcomes, while Account Managers own and manage commercial relationships and identify growth opportunities. These teams partner to support a wide range of client personas from Fortune 5000 companies. We act as consultative partners, helping clients solve challenges using our product and ensuring they have the data needed to make informed decisions. Our goal is to retain customers, maximize product usage, and grow relationships over time.
About the Role:
The Director of Account Management will lead a team of 8-10 Account Managers, playing a critical role in driving renewals and expanding customer relationships. This leader will guide the team to exceed retention targets, uncover growth opportunities, and partner closely with Customer Success to deliver long-term client value. We’re looking for a data-driven leader with strong management experience who is eager to scale the Account Management function and drive AlphaSense’s continued success.
Who You Are:
What You’ll Do:
Role Requirements:
For base compensation, we set standard ranges for all roles based on function and level benchmarked against similar stage growth companies and internal comparables. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including candidate experience/expertise and may vary from the amounts listed below.
You may also be offered a performance-based bonus, equity, and a generous benefits program.
AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
Recruiting Scams and Fraud
We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:
If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.