UX Researcher

### Who you are
- Like us, you're customer obsessed, and every research question you pursue will be driven by your profound understanding and curiosity about the customer experience
- You immerse yourself in customers' experiences and the world around you to uncover deep insights and drive meaningful innovations
- As an expert in research methodologies, you guide teams to valuable discoveries, leaving no question unasked; you're passionate about uncovering both the overarching patterns and the nuanced details
- The passion of synthesizing findings is matched only by the excitement of sharing actionable insights with your team
- You're eager to refine your research techniques and expand your analytical toolkit, but it's the collaborative journey of discovery with your team that truly motivates you
- Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
- 3+ years of proven success leading User Research projects with demonstrated impact experience
- Experience conducting UX research (study design, execution, data analysis, and devising customer insights/recommendations) with varied research methodologies and the proven ability to execute the right methodology to get the needed result
- A portfolio that illustrates research informed decision-making, showcases deliverables, and ability to extract actionable insights from qualitative and quantitative data
- Master's degree in Human Factors, HCDE, or Cognitive Psychology
- Experience in consumer products and have completed at least two product life cycles
- The ability to tackle difficult research challenges for multiple features or at the product level
- Excellent communication, interpersonal, and analytical skills including the ability to present insights clearly and persuasively to colleagues, partners and stakeholders

### What the job involves
- Revolutionizing the storytelling experience is just part of an Audible UX Researcher's daily to-do list
- You'll design and conduct comprehensive user studies to uncover deep insights about listener behaviors and preferences
- Lead all phases of user research (study design, recruiting, moderation, analysis, reporting, communicating), making decisions to evaluate which user research methodology approaches work and which don’t, while working with limited guidance
- Design and conduct a wide spectrum of studies, ranging from quick usability tests on UserTesting in order to uncover friction in the user experience to diary studies on dScout and foundational interviews to uncover people's core needs, motivations, and goals
- Experiment with and integrate AI technologies throughout the research process and product development lifecycle, such as building storyboards and prototypes, and using AI to support research tasks
- Become a domain expert in the entertainment and media industry through use of prototypes and competitive/complementary products, as well as reviewing industry trends to develop a deep product intuition that guides your research
- Communicate the findings of your research and the impact on product and team goals