Customer Debug Engineer

ADVANCE YOUR CAREER. ADVANCE THE WORLD. 

At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people rely on every day, innovation at AMD is shaping the future. 

Whether you’re designing next-gen processors, enabling AI breakthroughs, or bringing leading edge products to market, every role at AMD contributes to something bigger — technology that moves the world forward. Join us and, together, we’ll advance your career.

THE ROLE

As a member of the Platform Field Engineering team within Data Center Platform Engineering Group, you will own server- and rack-level hardware and firmware debug during customer bring-up and early deployment, with continued support through ODM factory build (NPI). You will be the technical bridge between AMD engineering, the world's largest data center customers, and global ODM partners. 

THE PERSON:

We are looking for an experienced Test Engineer that can innovate and drive new automation efficiencies, mentor junior engineers, provide long range strategy, and is willing to jump in to help resolve issues quickly. You will be involved in all areas that impact the team including debug and triage, automation, regression, and process & efficiency improvements. A highly motivated self-starter and manages interaction with partners/customers. Person has to have experience in validation of complex CPU/GPUs in a system. Have leadership skills in driving complex issues/problems to closure.

KEY RESPONSIBILITIES:

• Driving technical innovation to improve AMD’s capabilities across validation, including tool and script development, technical and procedural documentation, and various internal and cross-functional technical initiatives 
• Debugging issues found during the process, bring-up, validation, and production phases of accelerator programs
• Working with multiple teams, and tracking test execution to make sure all features are validated and optimized on time 
• Collaborating and working closely with supporting technical teams
• Engaging in other software/hardware modeling frameworks 

PREFERRED EXPERIENCE:

• Programming/scripting skills (e.g. C/C++, Python) 
• Debug techniques and methodologies 
• Extensive experience with common lab equipment, including protocol/logic analyzers, oscilloscopes, etc. 
• Extensive knowledge of system architecture, technical debug, and validation strategy 
• Strong analytical/problem-solving skills and pronounced attention to details 
• Must be a self-starter, and able to independently drive tasks to completion 

ACADEMIC CREDENTIALS:

• Bachelors or Masters degree in electrical or computer engineering 

LOCATION:

Seattle, WA (preferred), but also open to Santa Clara, Ca. or Austin, TX. 

This role is not eligible for visa sponsorship.

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Benefits offered are described: AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.