HRBP, ER (Employee Relations)
Role summary
The American Indian College Fund seeks an HRBP, ER to support employee relations, investigations, onboarding, training, and engagement. This role requires a people-centered approach with sound judgment and strong facilitation skills to manage sensitive workplace matters confidentially. Responsibilities include handling employee relations concerns, conducting investigations, supporting managers with performance and conduct issues, facilitating onboarding and training sessions, and contributing to employee engagement and DEI initiatives. The position is hybrid, based in Denver, and requires 4+ years of relevant experience. Bonus points for experience in Native Indigenous communities or nonprofit settings.
- Onboarding & People Training
- Own the post-hire onboarding experience, including welcome touchpoints, orientation content, first-day experience, 30-day check-ins, and connection to people resources.
- Develop and facilitate org-wide people trainings on respectful workplace practices, communication, feedback, conflict navigation, manager expectations, onboarding, and inclusive team practices.
- Create and maintain practical training materials, onboarding resources, and follow-up tools that support consistent interpersonal practices across the organization.
- Employee Relations & Investigations
- Serve as the first touch point for employee relations concerns, workplace conflicts, conduct issues, and policy-related interpersonal matters.
- Manage workplace investigations, including intake, interviews, fact gathering, documentation, findings, and recommended next steps including but not limited to resolving or escalating complaints appropriately.
- Support managers with performance and conduct concerns through clear documentation, feedback summaries, corrective action materials, and follow-up plans.
- Support employee leave and accommodation matters through employee-facing conversations, manager guidance, interactive process documentation, and appropriate escalation.
- Employee Engagement & Culture
- Support employee engagement efforts by gathering and synthesizing feedback.
- Represent People Operations in employee-facing committees or working groups related to belonging, inclusion, engagement, and workplace culture.
- Documentation & Follow-Through
- Maintain confidential people relations files, investigation notes, onboarding materials, training records, engagement summaries, case trackers, and outcome documentation.
- 4+ years of human resources, employee relations, learning and development, community development, or related experience supporting investigations, onboarding, training, engagement, performance documentation, or conduct-related concerns.
- Experience conducting workplace investigations and resolving employee complaints or concerns with sound judgment and appropriate escalation.
- Experience facilitating onboarding, manager trainings, organization-wide people trainings, or employee engagement activities.
- Working knowledge of employee relations practices, investigation processes, policy interpretation, facilitation practices, and documentation standards.
- Ability to handle sensitive conversations, synthesize employee feedback, assess risk, and maintain neutrality, confidentiality, and professionalism.
- Strong written and verbal communication skills, including clear case notes, investigation summaries, engagement summaries, training materials, performance documentation, and follow-up materials.
- Sound judgment and ability to determine when escalation is appropriate.
- Personal and/or professional lived experience in Native Indigenous communities.
- Nonprofit experience
- SHRM-CP, PHR, or facilitation/training certification
