Clinical (Operations) Data Analyst

Our Mission is to deliver quality, accessible and patient-centered eye care.

Team members are hired to assist the organization in building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes.

GENERAL SUMMARY:

The Clinical (Operations) Data Analyst is responsible for the management of all data projects assigned by the Chief Operating Officer and/or Executive Leadership. This position will be responsible for collecting, cleaning and interpreting complex healthcare data to improve patient outcomes, and optimizing workflows, and drive profitability. The Clinical (Operations) Data Analyst will also be responsible for the development and maintenance of a data warehouse and operational/financial dashboards and tools to optimize business operations and decision-making.

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES:

• Fosters a positive and successful working environment, creating partnership with team members, leadership, and providers.
• Partners with operational leadership, information technology leadership, and other departments as needed to create standardized reporting definitions to build a single source of truth.
• Compiles, organizes, and manages large and varied data sets to optimize business operations.
• Develops and maintains a HIPAA-compliant data warehouse and operational/financial dashboards and tools for improved decision-making and the achievement of business objectives.
• Generates, analyzes and presents data trends to stakeholders.
• Develops and assists in executing process improvement projects following assessment of workflow and procedure to improve operational efficiency.
• Assists in developing new programs to support the strategic direction of the organization.
• Assembles project team, assign responsibilities and tasks to participants, and determine other resource requirements.
• Develops, documents, and ensures adherence to standardized processes and project reporting methodologies.• Develops presentations appropriate for audiences such as team members, providers, and senior leadership.
• Assists in the development of program policies and procedures and ensures system-wide training, implementation, and monitoring.
• Provide the full team with visibility into goals, progress, and obstacles for our key initiatives and day-to-day business operations.
• Analyzes data to assist in delivering optimal ophthalmology care, and improved operational efficiency, and profitability.
• Prepares data visuals and detailed reports.