Systems Operations Manager
Role summary
Commure is seeking a Systems Operations Manager to administer and maintain their AI Operating System for healthcare, focusing on Salesforce and integrated business systems. This role involves managing CRM data quality, supporting sales workflows, configuring sales engagement tools, troubleshooting system issues, and building reports. The ideal candidate will have 3+ years of experience in business systems administration or sales operations, with strong Salesforce administration and CPQ skills, and experience with tools like ZoomInfo and Outreach. Familiarity with integrations, APIs, data hygiene, and reporting is essential. This is a remote, full-time position within the healthcare technology industry.
At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.
Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.
Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.
The future of healthcare is being built right now. Come deliver this transformation.
What You'll Do
Administer and maintain Salesforce including user management, profiles, permissions, workflows, validation rules, dashboards, reports, and automation
Manage integrations and data sync between Salesforce, ZoomInfo, Outreach, and other business systems
Monitor and improve CRM data quality, enrichment processes, and duplicate prevention
Support sales team workflows, lead routing, account assignment, and pipeline management
Configure and maintain sales engagement tools, sequencing logic, and activity tracking
Troubleshoot system issues, user errors, and integration failures
Build and maintain reports, dashboards, and KPI tracking for leadership
Document system processes, policies, and best practices
Train users and provide ongoing support across business teams
What You Have
3+ years of experience administering business systems or sales operations platforms
Strong experience with Salesforce administration and Salesforce CPQ
Experience with ZoomInfo and Outreach
Familiarity with sales workflows, lead generation, account management, and pipeline processes
Strong understanding of integrations, APIs, and data hygiene best practices
Ability to build reports and dashboards for business analysis
Strong troubleshooting and problem-solving skills
Excellent communication and documentation abilities
Nice To Have
Experience with sales automation and enrichment tools
Familiarity with RevOps processes
SQL, reporting, or data analysis experience
Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.
Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.
