Product Owner - ERP Squad

Job Summary

- The Product Owner (ERP Squad) is responsible for maximizing the value delivered by Baylor Scott & White Health’s ERP platforms across Finance, Supply Chain, and Human Resources. This role owns the ERP product backlog, translates complex business needs into actionable work, and partners closely with business leaders, delivery teams, and managed service providers (e.g., Accenture MSP) to ensure secure, reliable, and outcome-driven delivery.
- The ERP Product Owner operates in a highly integrated environment (PeopleSoft, SCM, HR systems, automation, and third-party vendors) and must balance regulatory requirements, operational stability, and continuous improvement.
True hybrid position
- Employee living in DFW will be onsite one day each week.
- Employee living outside DFW, but still in BSW service area - will be onsite one day each month.

Key Responsibilities

Product Ownership & Strategy

• Own and prioritize the ERP Squad backlog aligned to enterprise priorities, quarterly objectives, and regulatory timelines
• Translate Finance, Supply Chain, and HR business needs into clear epics, features, and user stories with measurable outcomes
• Ensure initiatives align with ERP roadmaps, architectural standards, and long-term platform strategy
• Partner with IS Directors, Architects, and Business Product Leaders to shape quarterly and annual plans

Delivery & Execution

• Lead sprint planning, backlog refinement, reviews, and retrospectives for ERP initiatives
• Coordinate delivery across internal teams, Accenture MSP, and third-party vendors
• Manage complex dependencies across modules (Finance, SCM, HR) and integrated systems
• Ensure readiness for major events such as Open Enrollment, Year-End Tax Updates, and vendor transitions

Stakeholder & Vendor Management

• Act as the primary point of accountability between business stakeholders and ERP delivery teams
• Communicate scope, tradeoffs, timelines, and risks clearly to senior leaders
• Collaborate with vendors on enhancements, upgrades, automations, and integrations
• Support contract and performance management with ERP service partners

Metrics, Quality & Outcomes

• Define and track success metrics such as delivery predictability, defect leakage, automation impact, cycle time, and business adoption
• Ensure production stability, security role compliance, and audit readiness
• Support continuous improvement through automation (e.g., RPA/BOTs), platform upgrades, and process optimization

Required Experience & Skills

• 5+ years of Product Owner, Product Manager, or similar experience in ERP or large enterprise platforms
• Hands-on experience with ERP systems such as PeopleSoft, SAP, Oracle, Workday, or equivalent
• Experience supporting Finance, Supply Chain, or HR business processes
• Strong backlog management, requirements decomposition, and prioritization skills
• Experience working with system integrators or managed service providers
• Ability to navigate ambiguity, regulatory constraints, and competing enterprise priorities

BENEFITS

Our competitive benefits package includes the following

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level

QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 7 Years of Experience