Data Analyst 4 – SHORT TERM – Contract Position
Role summary
This is a short-term, 100% remote contract role for a Data Analyst in Richmond, VA, focusing on converting an Excel extract into an interactive Power BI dashboard. The analyst will collaborate with various teams to define reporting requirements, build a scalable data model, and develop visualizations for key metrics related to ticket management and operational decision-making. Responsibilities include data modeling, visualization development, establishing refresh processes, data quality checks, and creating documentation. The role requires expertise in Power BI, data modeling, analytics, stakeholder engagement, and training. Experience with EHR systems and operational reporting is a plus.
- Richmond, VA
- Posted on April 8, 2026
Contract Length: SHORT TERM EXPECTED – At this time it is slated to go to 6/30/26 (at the latest)
Local Richmond, VA candidate preferred.
100% Remote role but must be able to pick up equipment IN PERSON if selected.
This is a time sensitive role that has a tight timeline. Candidate can choose to work full time (or part-time, 20 hrs/week) until the work is completed. If they work 40 hrs /week then the work could finish sooner and the engagement may end sooner. At this time it is slated to go to 6/30/26 (at the latest).
ABOUT THE ROLE
This engagement focuses on converting the BugTrack issue‑management Excel extract into a comprehensive, interactive Power BI dashboard for leadership visibility and operational decision‑making. The consultant will collaborate with the business, HIT, IT, and operational teams to define reporting requirements and translate them into a scalable data model and intuitive visualizations. Metrics will include (but are not limited to) total tickets opened/closed, aging of open tickets, ticket type and category distribution, priority trends, facility‑level insights, EPMO‑related tickets, and a dedicated AVATAR ticket dashboard (opened, closed, maintenance). The consultant will build automated refresh processes, apply data‑quality checks, and deliver a polished dashboard ready for leadership review. The resource may also be engaged in other Power BI work related to client’s as it arises if time in needed.
Key Tasks
- Conduct requirements workshops with the business, HIT, IT, and operational stakeholders
- Review and validate the BugTrack Excel extract structure
- Build a Power BI data model optimized for large datasets
- Develop visualizations for ticket volume, aging, type, category, priority, facility, and AVATAR metrics
- Create filters, drill‑downs, and role‑based views
- Establish refresh logic and data‑quality validation steps
- Iterate with stakeholders to refine usability and accuracy
- Mentor and train client’s identified SMEs for long-term maintenance
- Create and develop documentation supporting the dashboards
Deliverables
- Requirements document and dashboard mockups
- Power BI data model and transformation scripts
- Fully developed BugTrack dashboard with leadership‑ready visuals
- Documentation for refresh processes and data definitions
- Knowledge‑transfer session with internal staff
Milestones
- Week 1-3: Requirements gathering & data review
- Week 4-8: Data modeling & initial dashboard build
- Week 9-10: Stakeholder review & refinement
- Week 11-12: Final dashboard delivery & documentation
Required/Desired Skills
Power BI & Data Modeling Expertise
Required
Analytics & Data Interpretation
Required
Stakeholder Engagement & Requirements Gathering
Required
Technical & Tooling Skills
Required
Training & Knowledge Transfer
Required
Project & Delivery Skills
Required
Experience with EHR systems (Cerner/Oracle Millennium, AVATAR)
Nice to have
Background in operational reporting
Nice to have
IT service management analytics
Nice to have