Sr. Platform Engineer - ServiceNow

Atlanta, Georgia, United StatesOnsiteFull TimeSeniorPosted 2 months agoVisa sponsorship available

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Role summary

The Senior Platform Engineer - ServiceNow is responsible for designing, developing, and maintaining digital technology infrastructure to support IT applications and services. This role involves collaborating with cross-functional teams to define and implement new features, upgrade existing platforms, and write clean, efficient code. Key accountabilities include software development, leading CI/CD and automation efforts, testing and debugging, creating documentation, and providing technical support. A minimum of 4 years of relevant work experience is required, with ServiceNow experience being preferred.

Job Purpose and Impact

The Senior Professional, Platform Engineering job designs, develops and maintains digital technology infrastructure to support information technology applications and services. With minimal supervision, this job collaborates with cross functional teams to define, design and implement new features to meet user needs and business goals, and upgrade existing platforms to improve performance and functionality through writing clean, efficient and scalable code and troubleshooting and debugging complex issues. This job also participates in code reviews to maintain high code quality and share knowledge with platform engineering team members.

Key Accountabilities

SOFTWARE DEVELOPMENT: Designs and develops high quality software solutions by writing clean, maintainable and efficient codes.
AUTOMATION: Leads the application of internal software deployment platform, continuous integration or continuous delivery pipeline and twelve factor development methodology to automate the deployment process, ensuring smooth and reliable releases.
COLLABORATION: Partners with cross functional team of product managers, designers and other engineers to gather complex requirements and deliver solutions that meet business needs.
TESTING & DEBUGGING: Writes and maintains complex unit tests and integration tests, and performs debugging to maintain the quality and performance of the software, applying test driven development as needed.
CONTINUOUS IMPROVEMENT: Recommends options for improving the software development and deployment processes, and implements the approved standards to improve efficiency and reliability.
DOCUMENTATION: Creates and maintains comprehensive documentation for complex software applications, deployment processes and system configurations.
TECHNICAL SUPPORT: Provides technical support and troubleshooting for complex issues with deployed applications to ensure minimal downtime and fast resolution.

Qualifications

Minimum requirement of 4 years of relevant work experience. Typically reflects 5 years or more of relevant experience.

Preferred Qualifications:

ServiceNow experience

#Standard

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