Program Manager, Business Transformation

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role

Carrier’s Commercial HVAC business is currently seeking a dynamic and experienced Program Manager to lead the transformation and profitability expansion effort for our North America Equipment. This individual will oversee the fulfillment of long-term organizational goals and work closely with cross-functional stakeholders on initiatives that will drive growth within the business.

Key Responsibilities

• Function as a program manager to support North America portfolio optimization, collaborating with global and regional product management, sales, and service teams.
• Lead the analysis of data from internal and external sources to identify and prioritize opportunities for profitability expansion and growth through targeted products or options for market segments.
• Lead projects and programs for the opportunities identified, ensuring accountability to timelines, deliverables, and business outcomes
• Manage and communicate project status including milestones, risks, and action items to drive completion in a timely manner (on-time, in-budget) to stakeholders at all levels of the organization, including executive presentations
• Deploy and drive adoption of changes identified to improve the profitability of the business

Basic Qualifications

• Bachelors’ degree
• 3+ years of experience managing cross-functional projects through the full project lifecycle
• 1+ years of experience working with customers

Preferred Qualifications

• Strong interpersonal and communication skills
• Knowledge of HVAC or industrial equipment industries are a plus
• Excellent business acumen
• Product management expertise
• Effective project management skills
• Ability to link a series of projects into a cohesive program
• Superior problem-solving skills and resourcefulness
• Ability to conduct events and workshops with cross-functional teams
• Storytelling and communication appropriate to various levels of the organization
• Cross-functional and cross-cultural engagements
• Ownership and superior ability to drive results

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