Director of Quality & Performance Improvement
Role summary
Casa de las Campanas is seeking a Director of Quality & Performance Improvement to join their senior living community in Rancho Bernardo. This role is responsible for ensuring the highest standards in resident care, regulatory compliance, and operational performance. The ideal candidate will have a Bachelor's degree (Master's preferred) in a related field, at least five years of healthcare management experience, and strong knowledge of quality measures, project management, and regulatory compliance. Responsibilities include developing and implementing quality plans, monitoring resident outcomes, conducting program evaluations, investigating incidents, and leading staff training on quality initiatives.
Position Title: Director of Quality & Performance Improvement
Schedule: Days/Varied
Pay: $120,000 / Annually
Who we are:
As soon as you set foot into our doors, you will witness the future of senior living and care. Casa de las Campanas provides luxurious resort-style living in the stunning Rancho Bernardo area. Our devoted team of professionals is dedicated to enhancing the lives of seniors in our community every day.
We are committed to maintaining excellence in resident care, regulatory compliance, and operational performance. We are currently seeking a Director of Quality & Performance Improvement to join our team and help ensure the highest standards across our health center.
You will enjoy:
- A professional and collaborative healthcare environment
- Opportunities to lead quality improvement initiatives
- The ability to directly impact resident care and outcomes
- Engagement with leadership and interdisciplinary teams
- A workplace focused on safety, accountability, and continuous improvement
Who you are:
- Bachelor’s degree in nursing, health administration, or related field required (Master’s preferred)
- Minimum of five years of management experience in a healthcare setting
- Strong knowledge of quality measures and project management
- Experience with regulatory compliance (state and federal)
- Proficiency in Microsoft Office (Word, Excel, Outlook) and medical records systems
- Excellent communication skills (written and verbal)
- Ability to analyze data, identify issues, and implement solutions
- Strong problem-solving and critical-thinking abilities
- Ability to maintain confidentiality and exercise sound judgment
What you will do:
- Develop and implement quality improvement and assurance plans
- Monitor resident care, satisfaction, and outcomes
- Conduct evaluations of health center programs and services
- Investigate incidents, complaints, and grievances
- Ensure compliance with state and federal regulations
- Participate in Quality Assurance/Performance Improvement committees
- Lead survey preparation and plans of correction
- Train and educate staff on quality initiatives and protocols
- Collaborate with leadership and frontline staff to improve processes
