Program Manager - Probate Services

Join our Mission-Driven, 5-time Top Workplace Award Winning Organization

Program / Department: Central Connection

Position: Program Manager - Probate Services

Employment Type: Full-time

Location: Cincinnati, Ohio

About Us

At Central Clinic Behavioral Health, our mission is to *inspire meaningful change by creating* *options and choices through compassionate approaches to behavioral health services* *that foster recovery and resiliency for children, adults, families, and communities*. Our goal is to connect the right people to the right behavioral health service at the right time. One person’s healing has a cascading effect that not only helps one, but also the wellness of the family and ultimately the community. We serve all communities with dignity and dedication and believe everyone deserves access to high-quality, compassionate care.

Our employees are the heart of that mission.

Why Work with Us? Our Award-Winning Culture:

As a 5-time Top Workplace Award winner, our employees are at the core of everything we do, and we are committed to fostering a culture rooted in teamwork, open-mindedness, and accountability where everyone feels supported and empowered to grow—both professionally and personally. We prioritize employee wellness, ongoing training, and a collaborative environment where everyone’s voice matters. You will find a community of professionals who support each other—and our clients—with compassion and respect.

Competitive Benefits Package:

• Competitive salary with annual increases based on merit / performance
• Salary increases with new licensures
• Full health, dental and vision insurance with employer contribution
• Clinical supervision and licensure support provided
• Generous paid time off – Year 1 of employment – 4 weeks of PTO AND 11 paid holidays
• Service delivery bonuses, for applicable roles.
• Short – term disability – offered at no cost to all employees
• 401(k) available after one year of employment
• Employee wellness programs
• Ongoing training and CEU opportunities
• Public Service Loan Forgiveness (PSLF) eligible employer.
• Flexible scheduling for many roles

Position Summary

The Program Manager - Probate Services provides operational leadership and support within Central Connection Core Services. This position manages the coordination of prescreening affidavits, civil commitment processes, and the Outpatient Community Probate Program while ensuring compliance with applicable legal and clinical requirements. Working under the direction of the Program Director, the Program Manager oversees the workflow and coordination of probate-related services including clinical prescreening, court documentation, case tracking, and cross-system collaboration. The role supervises staff responsible for prescreening affidavits and administrative coordination while ensuring court timelines, documentation standards, and program procedures are consistently met. The Program Manager collaborates closely with probate courts, hospitals, law enforcement, jails, families, and community providers to facilitate appropriate evaluation, placement recommendations, and continuity of care.

• Lead and oversee daily operations of Probate Court Services, including prescreening affidavits, civil commitment processes, and outpatient probate programming
• Ensure timely completion of evaluations, court documentation, and required legal processes
• Coordinate level-of-care recommendations, referrals, and placement decisions across inpatient and outpatient settings
• Serve as a liaison with probate courts, hospitals, law enforcement, jails, attorneys, and community behavioral health providers to support effective communication and continuity of care
• Supervise and support staff, including workflow management, case assignments, scheduling, and ongoing coaching and training
• Ensure accuracy, quality, and compliance of all documentation in alignment with HIPAA and legal standards
• Oversee data tracking, program metrics, and reporting to support operational effectiveness and continuous improvement
• Collaborate with leadership and community partners to strengthen coordination across behavioral health, legal, and social service systems
• Other duties as assigned.

What We Value in our next Program Manager - Probate Services

• Bachelor's degree in social work, counseling, psychology, criminal justice, or public administration
• Master’s degree and State of Ohio behavioral health licensure preferred (LSW, LPC, LISW, LPCC).
• Experience working with individuals experiencing serious mental illness.
• Experience coordinating services within the civil commitment or probate system.
• Experience supervising staff or managing program operations.
• Experience collaborating with courts, hospitals, law enforcement, and community providers.

Ready to Make a Difference?

At Central Clinic Behavioral Health, you will not just find a job, you will find a calling, a

community, and a place to grow. If you are passionate about behavioral health care and

want to be a part of an organization where your efforts truly make a difference, we

encourage you to submit your resume today.

Notice of Accommodation

Central Clinic Behavioral Health is committed to complying with the Americans

with Disabilities Act (ADA) and ensuring equal employment opportunities for all

qualified individuals, including individuals with disabilities. If you require a

reasonable accommodation to complete the application process, participate

in the interview process, or otherwise engage in the recruitment process,

please contact Human Resources at humanresources@centralclinic.org.

All requests for accommodation will be handled in a confidential manner

and will be considered in accordance with applicable laws and regulations.