Program Manager (Retail Tech) | $85/hr
Role summary
This full-time Program Manager role in Retail Technology, based in Burlingame, CA, focuses on managing and delivering cross-functional projects through their entire lifecycle. The position requires translating complex technical details for non-technical stakeholders, breaking down issues, and executing solutions systematically. Key responsibilities include driving the implementation of retail systems like POS, ERP, and CRM, and presenting project updates to leadership. The role emphasizes operating effectively in fast-paced, ambiguous environments and leveraging AI for productivity. Collaboration with various retail departments is essential.
Position:
Senior Project Manager, Retail Tech
Type:
W2
Compensation:
$60-$85 per hour
Location:
Burlingame, CA, USA
Commitment:
Full-time
Role Responsibilities
- Manage and deliver cross-functional initiatives and projects through all stages of the lifecycle, from initiation to completion
- Serve as a conduit between technical and non-technical teams, translating complex technical details into clear language and action plans
- Break down complex issues into manageable components and employ systematic approaches to execute solutions
- Receive directional guidance where required and proactively select effective techniques to implement and evaluate outcomes
- Operate effectively in ambiguous, fast-paced environments while maintaining clear execution focus
- Collaborate with cross-functional teams including Retail Operations, Product Marketing, Enterprise Systems and Product, Retail Design and Implementation, Retail Finance, and Product Management
- Drive implementation and development of retail systems including POS, ERP, CRM, AV, and in-store demo technologies
- Curate and present project status, risks, and progress from working teams to leadership
Requirements
- Bachelor’s degree
- Experience in project or program management within Direct-to-Consumer consumer electronics retailer, manufacturer, technology, or premium hospitality environments
- Proven competence with project management tools such as JIRA, Asana, MS Project, Wrike, or similar tools
- Experience with productivity software including Microsoft, Apple, and GSuite
- Experience with implementation and development of retail systems including POS, ERP, CRM, AV, and demo technologies
- MBA or other advanced degree preferred
- PMP, Agile, or similar project or portfolio management certification preferred
- Demonstrated ability to leverage AI in daily work to boost efficiency and productivity
- Strong analytical and problem-solving skills with a data-driven approach
- Excellent communication and interpersonal skills with ability to influence and collaborate across stakeholders
Application Process (Takes 20 Mins)
- Upload resume
- Interview (15 min)
- Submit form