Program Manager (Retail Tech) | $85/hr On-site
Role summary
This is a full-time, on-site Program Manager position in Retail Technology, based in Burlingame, CA. The role focuses on managing and delivering cross-functional initiatives through their entire lifecycle, acting as a liaison between technical and non-technical teams. Key responsibilities include driving the implementation of retail systems like POS, ERP, and CRM, and presenting project status to leadership. The ideal candidate will have a Bachelor's degree, experience in project management within relevant industries (consumer electronics, hospitality), proficiency with project management tools, and a demonstrated ability to leverage AI for productivity. Experience with retail systems and strong analytical and communication skills are essential.
Position:
Senior Project Manager, Retail Tech
Type:
W2
Compensation:
$60-$85 per hour
Location:
Burlingame, CA, USA
Commitment:
Full-time
Role Responsibilities
- Manage and deliver cross-functional initiatives and projects through all stages of the lifecycle, from initiation to completion
- Serve as a conduit between technical and non-technical teams, translating complex technical details into clear language and action plans
- Break down complex issues into manageable components and employ systematic approaches to execute solutions
- Receive directional guidance where required and proactively select effective techniques to implement and evaluate outcomes
- Operate effectively in ambiguous, fast-paced environments while maintaining clear execution focus
- Collaborate with cross-functional teams including Retail Operations, Product Marketing, Enterprise Systems and Product, Retail Design and Implementation, Retail Finance, and Product Management
- Drive implementation and development of retail systems including POS, ERP, CRM, AV, and in-store demo technologies
- Curate and present project status, risks, and progress from working teams to leadership
Requirements
- Bachelor’s degree
- Experience in project or program management within Direct-to-Consumer consumer electronics retailer, manufacturer, technology, or premium hospitality environments
- Proven competence with project management tools such as JIRA, Asana, MS Project, Wrike, or similar tools
- Experience with productivity software including Microsoft, Apple, and GSuite
- Experience with implementation and development of retail systems including POS, ERP, CRM, AV, and demo technologies
- MBA or other advanced degree preferred
- PMP, Agile, or similar project or portfolio management certification preferred
- Demonstrated ability to leverage AI in daily work to boost efficiency and productivity
- Strong analytical and problem-solving skills with a data-driven approach
- Excellent communication and interpersonal skills with ability to influence and collaborate across stakeholders
Application Process (Takes 20 Mins)
- Upload resume
- Interview (15 min)
- Submit form