Senior Customer Solutions Resident Architect
Role summary
Seeking an experienced Senior Customer Solutions Resident Architect to provide high-impact technical guidance to strategic accounts. This role focuses on driving critical customer outcomes through pre-sales support, onboarding, adoption plays (migrations, new features, upgrades), and churn risk mitigation. You will advise on architecture, design, implementation, and best practices within dbt Cloud environments, build solution MVPs, and guide technical strategies. Collaboration with Customer Solutions Architects, Sales, and Product teams is key. Requires 5+ years in technical customer-facing roles, expertise in a modern cloud data platform (Snowflake, Databricks, BigQuery, Redshift), and at least 1 year of dbt Cloud experience. Strong SQL proficiency and technical project leadership are essential.
About Us
dbt Labs is the pioneer of analytics engineering, helping data teams transform raw data into reliable, actionable insights. Since 2016, we’ve grown from an open source project into the leading analytics engineering platform, now used by over 90,000 teams every week, driving data transformations and AI use cases.
As of February 2025, we’ve surpassed $100 million in annual recurring revenue (ARR) and serve more than 5,400 dbt Platform customers, including AstraZeneca, Sky, Nasdaq, Volvo, JetBlue, and SafetyCulture.
We’re backed by top-tier investors including Andreessen Horowitz, Sequoia Capital, and Altimeter. At our core, we believe in empowering data practitioners:
dbt Labs is now synonymous with analytics engineering, defining the modern data stack and serving as the data control plane for enterprise teams around the world. And we’re just getting started.. We’re growing fast and building a team of passionate, curious people across the globe. Learn more about what makes us special by checking out our values.
Location: Remote, US
About the Role
We are seeking an experienced Senior Customer Solutions Resident Architects to join our team. In this role, you will drive critical customer outcomes by delivering high-impact technical guidance to strategic accounts. You will be part of a high-visibility initiative that supports pre-sales, accelerates adoption, enables key migrations, and mitigates churn risks.
This role is designed to deploy RA-level expertise flexibly, aligning with customer and business needs to drive growth, retention, and expansion.
What You'll Do
What You'll Need
What Will Make You Stand Out
Remote Hiring Process
Benefits
Compensation
We offer competitive compensation packages commensurate with experience, including salary, equity, and where applicable, performance-based pay. Our Talent Acquisition Team can answer questions around dbt Lab’s total rewards during your interview process.
In Boston, Chicago, Denver, Los Angeles, Philadelphia, New York Metro, San Francisco, DC Metro, Seattle, and Austin, an alternate range may apply, as specified below.
dbt Labs is an equal opportunity employer, committed to building an inclusive team that welcomes diverse perspectives, backgrounds, and experiences. Even if your experience doesn’t perfectly align with the job description, we encourage you to apply—we value potential just as much as a perfect resume.
Want to learn more about our focus on Diversity, Equity and Inclusion at dbt Labs? Check out our DEI page.
dbt Labs reserves the right to amend or withdraw the posting at any time. For employees outside the United States, dbt Labs offers a competitive benefits package. RSUs or comparable benefits may be offered depending on the legal or country limitations.