Bilingual Senior AI Engineer (w2)

Droisys is an innovation technology company focused on helping companies accelerate their digital initiatives from strategy and planning through execution. We leverage deep technical expertise, Agile methodologies, and data-driven intelligence to modernize systems of engagement and simplify human/tech interaction.At Droisys, we invest in our talent and support career growth, and we are always on the lookout for amazing talent who can contribute to our growth by delivering top results for our clients. Join us to challenge yourself and accomplish work that matters.

Bilingual Senior AI Engineer (Local Nearby Candidates Required)

Location: Charlotte, NC (4 days 1 day remote)

Payrate: $55-60/hr on w2

Type: Long Term Contract

Key Responsibilities

- Architect and develop AI-driven IVR and conversational systems using Python
- Build
English-Spanish translation
systems.
- Perform data analysis using
SQL
on large-scale IVR and interaction datasets
- Design and deploy LLM workflows (prompt engineering, RAG, evaluation) for voice and chat use cases
- Lead development of
agentic

AI workflows
for multi-step customer interactions

- Establish
LLMOps best practices
, including monitoring, evaluation, and lifecycle management
- Partner with IVR platform, speech engineering, and product teams
- Mentor offshore and junior AI engineers

Required Skills & Experience

- 5+ years of experience in AI /ML
- Very strong proficiency in
Python
- Proven expertise in
NLP
, including:
- Text classification
- Clustering
- Hands-on experience with
LLMs
:
- Prompt engineering
- Evaluation frameworks
- Retrieval-Augmented Generation (RAG)

Good to Have

- Experience with
Agentic AI
and multi-agent orchestration
- Experience with
LLMOps / MLOps
in production environments
- Familiarity with IVR platforms and speech technologies (ASR, NLU, TTS)

*Droisys is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. Droisys believes in diversity, inclusion, and belonging, and we are committed to fostering a diverse work environment.*