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Financial Services, Credit Union

Data Analyst

Kingsport, Tennessee, United StatesOnsiteFull TimePosted 2 months ago

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Role summary

Eastman Credit Union (ECU) is seeking a Data Analyst to provide critical business insights through the analysis of key data sets. This role will focus on improving existing service offerings, identifying new opportunities, and enhancing member experiences. The Data Analyst will also play a key role in establishing and developing ECU's Data Analytics function. Responsibilities include performing ad-hoc analysis, conducting analytical studies for strategic initiatives, creating business intelligence reports and dashboards, and implementing data infrastructure solutions. The role also involves collaborating with business areas, mentoring subject matter experts, supporting data governance, and managing risks within the department.

Eastman Credit Union is now hiring a Data Analyst! The Data Analyst will provide business insights through analysis of key data sets to improve ECU's existing service offerings, identify new service opportunities, and support the development of
superior member experiences. The Data Analyst will also support the establishment and ongoing development of a Data Analytics function at ECU.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Perform ad-hoc analysis of key data sets to answer business questions, drive educated business

decisions, and identify unmet needs of members and employees.

  • Conduct analytical studies to provide recommendations to management teams for

departmental and enterprise-wide strategic initiatives.

  • Perform analysis relating to operational functions, workflows, and other business-related issues.
  • Create and maintain business intelligence report deliverables, dashboards, and other delivery

systems to allow on-demand monitoring of business goal statuses by various business areas.

  • Implement and maintain data infrastructure and business intelligence technology solutions to

facilitate data access, data management, and analytics practices across the organization.

  • Proactively collaborate with key business areas to identify opportunities for business value

delivery through the application of Data Analytics.

  • Mentor and train departmental subject matter experts in their use of data and analytics to

develop and sustain a culture of data-driven thinking across the organization.

  • Support the development of Data Governance capabilities within the organization.
  • Perform special assignments and serve on project teams as needed.
  • Identify and manage risks within the department.

Requirements: Data Analyst

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