Cloud Engineer / Application Support Specialist
Role summary
Enormous Enterprise LLC is seeking three Cloud Engineers / Application Support Specialists for an onsite role in Plano, TX. This position requires strong AWS expertise, including S3, EC2, VPC, EKS, ECS, CloudFormation, CloudWatch, and IAM. Responsibilities include incident management, advanced-level support for the AWS platform hosting numerous applications, and serving as the primary contact for developers via a ticketing system. The role also involves implementing automation for scalability, optimizing operational processes for efficiency and security, training users, and conducting root cause analysis for issue prevention. Experience with EKS/Kubernetes and Terraform is highly preferred.
Company
Enormous Enterprise LLC
Location:
Plano, TX
Posted
April 04, 2026
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Description
Cloud Engineer / Application Support Specialist
3 Positions
Location: Plano TX (submit within TX who is open for relocation)
W2 Candidates
Must have: AWS (must have at least 3-4 skill - S3, EC2, VPC, EKS, ECS, CLOUDFORMATION, CLOUDWATCH, IAM)
Big Plus: EKS/Kubernetes AND terraform
Key Responsibilities
- Deliver incident management and advanced-level support for the AWS Platform, hosting a large volume of applications
- Serve as the initial point of contact for application developers via a ticketing system.
- Communicate effectively with users at various organizational levels.
- Implement and utilize automation to support the scalability of the environment.
- Optimize operational processes to enhance efficiency, reliability, and security.
- Train users to self-diagnose and troubleshoot issues for expedited resolution.
- Conduct thorough investigations into issues to identify root causes and document strategies to prevent recurrence.
- Provide support for public cloud environments, particularly AWS.
- Manage events and incidents efficiently.
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