Finance & Operations Manager
Role summary
Feathery is seeking a Finance & Operations Manager to build and own the company's financial and operational backbone. This high-ownership role blends financial planning and analysis, operational systems design, cross-functional execution, and team oversight. The ideal candidate will lead budgeting, forecasting, financial modeling, KPI reporting, and cash flow management, while also overseeing financial operations, controls, vendor contracts, and compliance. They will drive company planning rhythms, identify process inefficiencies, and manage operational staff. This role requires 3+ years of experience in operations, finance, or consulting, with a strong financial background and proven ability to manage budgets and forecasts in high-growth environments.
About Feathery
Feathery automates data intake workflows for insurance and wealth management firms. Industry leaders rely on Feathery to power mission-critical workflows like underwriting, client onboarding, and automated account openings.
With rapid revenue growth and expanding enterprise demand, we’re scaling our internal operations to support the next phase of company growth.
Why We’re Hiring
As Feathery grows, operational and financial complexity grows with it — across revenue planning, cash management, vendor oversight, compliance, and cross-functional execution.
We’re hiring a Finance & Operations Manager to build and own the financial and operational backbone of the company. This role is ideal for someone with strong financial training who wants broader strategic exposure and meaningful ownership inside a high-growth B2B SaaS company.
You’ll act as a strategic partner to leadership while ensuring day-to-day financial discipline and operational excellence.
About the Role
This is a high-ownership role that blends:
Financial planning and analysis
Operational systems and process design
Cross-functional execution
Team and administrative oversight
You’ll zoom out to drive long-term financial strategy and zoom in to ensure operational rigor across the business.
What You’ll Do
Financial Strategy & Planning
Lead annual budgeting and quarterly forecasting processes
Build and maintain financial models to support strategic decision-making
Own company-wide KPI reporting (ARR, CAC, burn, runway, gross margin, etc.)
Manage cash flow planning and capital efficiency
Support board reporting and investor materials
Partner with leadership on pricing, hiring plans, and investment decisions
Financial Operations & Controls
Oversee month-end close in partnership with external accountants
Implement scalable financial controls and reporting systems
Manage vendor contracts and expense oversight
Ensure audit readiness and regulatory compliance
Evaluate and implement financial tools (ERP, procurement systems, etc.)
Cross-Functional Operations
Drive company planning rhythms (quarterly planning, KPI reviews, goal tracking)
Act as operational connective tissue across Product, Sales, Marketing, and Engineering
Identify process inefficiencies and implement improvements
Support strategic initiatives and executive special projects
Administrative & Team Management
Manage operational staff (e.g., Office Manager and administrative support)
Oversee facilities, workplace experience, and vendor relationships
Maintain internal documentation, compliance standards, and policy governance
Support onboarding and operational enablement for new hires
About You
3+ years of experience in operations, finance, consulting, or similar roles
Strong financial background (FP&A, investment banking, corporate finance, startup finance, or similar)
Proven ability to manage budgets, forecasts, and financial reporting
Experience working cross-functionally in high-growth environments
Comfortable managing administrative or operational team members
Highly organized with strong project management skills
Analytical and data-driven, with strong Excel/financial modeling capabilities
Clear communicator who can influence across teams
Bonus
Experience at a high-growth B2B SaaS company
Familiarity with enterprise sales motions or regulated industries
Experience implementing operational systems (ERP, HRIS, procurement tools, etc.)
What We Offer
Competitive compensation and equity
Health, dental, and vision coverage
Unlimited PTO
Downtown Toronto office location
Office snacks and lunches
A supportive, low-ego team that values ownership and growth
Company offsite to connect and recharge
Feathery is an equal opportunity employer and does not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or any other legally protected characteristic. We’re committed to building an inclusive team and provide reasonable accommodations upon request.
