nCino Product Owner-Origination and Innovation

Location: On site at location listed in job posting.
Summary:
First Horizon Bank is seeking a highly motivated nCino Product Owner to drive the ongoing optimization of our nCino commercial credit origination platform. The ideal candidate will have experience leading Salesforce or nCino product initiatives, a strong background in the financial industry, and a passion for enhancing the client and associate experience through innovative digital lending solutions.
Key Responsibilities:

• Serve as the Origination and Innovation Product Owner for the nCino platform, overseeing the associate and client journeys via change-oriented projects
• Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy
• Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino
• Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management
• Ensure solutions meet compliance and regulatory requirements specific to lending
• Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience

Required Qualifications:

• Bachelor’s degree in Business, Information Technology, Finance, or a related field
• Minimum 2 years’ experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products
• At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business)
• Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space
• Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements
• Excellent interpersonal, communication, and stakeholder management skills
• Experience working in Agile/Scrum environments

Preferred Qualifications:

• Experience leading complex transformation projects in a financial institution
• Familiarity with project management and collaboration tools such as JIRA, Confluence, etc.
• Experience with Moody’s CreditLens
• Proficient in advanced Excel functions, Word, and PowerPoint

Work Location Requirement:
This role requires associates to work in person at a First Horizon Bank location within the bank’s operational footprint. Remote or hybrid work is not offered for this position.
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com.
Benefit Highlights

• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

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