Site Reliability Engineer SRE

Hiring: Site Reliability Engineer SRE

At FreightWise

Location: Nashville, TN

Hours: Fulltime, Monday through Friday, Hybrid with flexible shifts

Pay: Annually based on experience

Who we are:

At FreightWise we combine agile tech development with deep industry expertise to provide transportation management services, and software to small and mid-sized shippers. Founded in 2015 and 7 years on the INC. 5000 list. FreightWise was voted one of the Best Places to Work by the Nashville Business Journal.

Summary:

We’re looking for a Site Reliability Engineer (SRE) who is passionate about building reliable, scalable systems and improving platform performance. In this role, you’ll play a key part in strengthening the reliability and observability of the FreightWise platform, helping us deliver fast, stable, and innovative solutions to our customers.

This is an exciting opportunity to own meaningful projects, collaborate with talented engineers, and influence the future of our technology stack. We move quickly, deploy frequently, and are always evaluating new technologies that help us build better systems.

If you enjoy solving complex infrastructure challenges, building strong monitoring systems, and mentoring teams on reliability best practices, we’d love to hear from you.

What you will do:

• Design and implement full-stack observability by evaluating current tools and introducing improved monitoring and metrics solutions
• Lead blameless incident response and post-mortems to continuously improve system reliability
• Mentor engineers in best practices for logging, monitoring, and measuring reliability
• Partner with engineering leadership to define and track KPIs for platform reliability and performance
• Deploy infrastructure updates using Terraform on AWS
• Build POC to demonstrate logging and metrics across different frameworks and languages
• Participate in an on-call rotation
• Collaborate with engineering teams to maintain a high-performance, highly available platform

What you will need:

• Bachelor’s degree is required
• Five years of similar experience working as a Site Reliability Engineer, DevOps Engineer, or similar role
• Strong experience with Infrastructure as Code, Terraform is required
• Hands-on experience managing cloud infrastructure in AWS
• Knowledge of monitoring, logging, and observability tools
• Experience supporting containerized applications (Docker/Kubernetes/ECS)
• Ability to troubleshoot performance, scalability, and reliability issues
• Strong collaboration and mentoring skills
• Passion for improving engineering practices and system reliability
• Applicants must be authorized to work for any employer in the U.S., as we are unable to sponsor or take over sponsorship

What we provide:

• Insurance: Medical, Dental, Vision, STD, LTD
• Company paid Life insurance $50k
• 401(k), with match
• Paid Time Off
• 11 Paid Holidays
• Hybrid work and flexible schedules
• Great work environment with opportunity for growth

E-Verify:

FreightWise participates in the federal government’s E-Verify program, which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For all new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.