Deputy Program Manager (DPM)
Role summary
GCA is seeking a full-time Deputy Program Manager (DPM) to support the BPA Program Manager in executing Blanket Purchase Agreement (BPA) Task Orders (TOs). This role involves critical support in contract management, coordination, and oversight to ensure successful delivery of technical and business process requirements. The DPM will assist with program planning, resource allocation, reporting, risk mitigation, and quality assurance. The ideal candidate is proactive, detail-oriented, and thrives in a collaborative environment, with experience managing complex IT architectures and supervising diverse teams in a federal contracting or enterprise IT setting.
GCA is seeking a full-time Deputy Program Manager (DPM) to provide direct support to our BPA Program Manager in the execution of all Task Orders (TOs) under a Blanket Purchase Agreement (BPA). The DPM will play a critical supporting role in contract management, coordination, and oversight, ensuring successful delivery of both technical and business process requirements. The ideal candidate will be a proactive, detail-oriented professional who thrives in a collaborative environment and can assist the BPA Program Manager in maintaining quality, efficiency, and client satisfaction across all workstreams.
Key Responsibilities
- Support the BPA Program Manager in day-to-day program operations, client interactions, and oversight of Task Orders.
- Assist in coordinating and tracking activities across TOs to ensure performance requirements, milestones, and deliverables are met.
- Partner with the Program Manager and Transition Manager to ensure smooth onboarding, transition, and closeout of TOs.
- Contribute to program planning, resource allocation, and reporting to maintain alignment with contract objectives.
- Support supervision of technical efforts, including assigning taskings, monitoring performance, and escalating issues to the Program Manager as needed.
- Help identify, track, and mitigate programmatic risks while maintaining open communication with internal teams and stakeholders.
- Prepare presentations, briefings, and status reports for the Program Manager, client stakeholders, and leadership.
- Provide input into quality assurance efforts, including customer satisfaction tracking and issue resolution.
- Collaborate with subcontractors and teaming partners to ensure cohesive program execution.
Required Qualifications
- Bachelor’s degree in Computer Science/Engineering, Information Systems, Business, or a related field.
- 5+ years of experience supporting program or project management in a federal contracting or enterprise IT environment.
- Demonstrated experience managing complex IT architectures involving multiple operating systems, databases, networks, communications subsystems, and managed services.
- Experience supervising large-scale operations involving user and network systems integration, leading diverse teams across multiple skill categories.
- Experience in quality assurance environments, including customer satisfaction tracking, complaint resolution, and quality control programs.
- Proven expertise in manpower utilization, training, problem resolution, and employee relations (including subcontractor or teaming partner management).
- Strong written and verbal communication skills, with experience presenting to senior stakeholders.
- Experience supporting audits, including financial audits and Assessment and Authorization (A&A) reviews.
- PMP, CAPM, or equivalent certification preferred but not required.