Global Business Ser. 4u Verified
IT Services, Business Consulting, Digital Transformation
CRM Program Manager
United StatesRemoteContractPosted 1 month agoVisa sponsorship available
Role summary
Seeking a Contract Remote CRM Program Manager with extensive experience in managing complex technical and digital programs. The ideal candidate will have 8+ years of overall program management experience and at least 5 years specifically managing CRM programs or large-scale CRM implementations/optimizations. Proficiency with major enterprise CRM platforms like Salesforce, Microsoft Dynamics 365, or Adobe Experience Cloud is required, along with expertise in project management tools such as Jira and SmartSheet. Strong analytical skills for data interpretation and performance tracking are essential, as is significant experience in vendor contract negotiation, SOW management, and SLA compliance.
Contract
Remote
Job Description
- Program Management: 8+ years managing complex engineering, technical, and digital programs and projects simultaneously.
- 5+ years of direct experience managing a CRM program or complex, large-scale CRM implementation/optimization projects.
- Direct working experience with a major enterprise CRM platform (e.g., Salesforce, Microsoft Dynamics 365, or Adobe Experience Cloud).
- Proven proficiency in project management tools (e.g., Jira, SmartSheet) and strong analytical skills for data interpretation and performance tracking.
- Extensive experience in vendor contract negotiation, SOW management, and tracking SLA compliance.
