
Site Reliability Engineer / DevOps Engineer
Role summary
This Site Reliability Engineer / DevOps Engineer role focuses on ensuring the availability, performance, and reliability of systems by applying software engineering principles to operations. The position involves a split between on-call duties and developing systems for automation, monitoring, and self-healing capabilities. Key responsibilities include infrastructure management on GCP, CI/CD pipeline development, monitoring system enhancement, and proactive risk mitigation through chaos engineering. The role requires experience with various cloud platforms, scripting languages, and DevOps tools, with a minimum of 2 years of relevant experience.
Description
Summary of This Role (not offering sponsorship at this time)
Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Creates a bridge between development and operations by applying a software engineering mindset to system administration topics. Splits time between operations/on-call duties and developing systems and software that help increase site reliability and performance.
What Part Will You Play?
- Pushing our systems to their limits, and then coming up with designs for how to get them to the next performance tier.
- Use practices from DevOps and GitOps to improve automation and processes to make self service possible.
- Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.
- Running “game days” to test assumptions about reliability and learn what will break before it matters to customers.
- Reviewing designs with an eye toward increasing the holistic stability of our platform and identifying potential risks.
- Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.
- Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).
- Troubleshooting systems and network issues, alongside our Technical Operations Team.
- Evolving our SDLC, practices, and tooling to account for Site Reliability considerations and best practices.
- Developing runbooks and improving documentation.
- Chaos engineering - you’re expected to think laterally about how our systems might fail in theory, design tests to demonstrate how they behave in practice, and then formulate and implement remediation plans, as appropriate.
What Are We Looking For in This Role?
**Minimum Qualifications**
- BS in Computer Science, Information Technology, Business / Management Information Systems or related field (preferred)
- Typically minimum of 2 years relevant experience
**Preferred Qualifications**
- Nothing provided
What Are Our Desired Skills and Capabilities?
- Knowledge of SDLCs, scripting languages (Go, Powershell, Bash, etc), building and managing GCP environments, automating autonomous solutions, change management, incident management, and agile methodologies. Experience with GCP, Terraform, Kubernetes, pipeline management, and monitoring platforms, such as, Thousand Eyes, splunk, logstash, Kilbana, lookerstudio, and the like is a major plus.
- Job Complexity - Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Builds productive internal/external working relationships.
- Supervision - Normally receives general instructions on routine work, detailed instructions on new projects or assignments.
- Experience with GCP, Jenkins, Terraform, Ansible, OpenShift, and Kubernetes.
- Experience with monitoring platforms including GCP, Datadog, Thousand Eyes, Logic Monitor, Logstash, Splunk, Looker Studio, etc.
- Applicants MUST be authorized to work in the U.S.
Must be a US Citizen, GC holder or on H4EAD....OPT Visa not accepted at this time for this role...
*We are UNABLE to sponsor or take over sponsorship of an employment Visa or Student Visa at this time.*
