SCSEP Program Manager

*Our vision is that every person* *has the opportunity to* *learn, work, and thrive in all aspects of life.*

*To achieve our vision, we are committed to dismantling racism* *and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.*

Position Summary: The Senior Community Service Employment (SCSEP) Program Manager is responsible for administrative management of the federally funded SCSEP program throughout our 15 county region. We are a subcontractor to Goodwill Industries International (GII) on their U.S. Department of Labor (DOL) SCSEP contract. This grant funded program subsidizes part-time employment and training to adults 55 years of age and older to gain work experience that will lead to unsubsidized private sector employment.

This position will provide planning and direction to develop employer partnerships and ensure participant placement to achieve job placement goals. Responsibilities include fund management, contract administration, supervision of staff, and occasional travel (up to 50%).

Hourly Rate: $29.19 - $31.73 per hour

Essential Duties and Responsibilities: The SCSEP Program Manager responsibilities include the following and other duties as assigned:

• Lead strategic planning for the SCSEP Program including developing program and participant requirements, determining enrollment goals, and establishing worksite agreements with employers.

• Oversee the development of ongoing employer/business relationships in the private sector, nonprofit sector, and government sector, to foster new work experience opportunities and to build pathways to unsubsidized employment post program.

• Develop marketing and education strategy around the benefits of the SCSEP program to increase interest and enrollments in the program.

• Create, oversee, and maintain the SCSEP GII budget and the GORR budget.

• Oversee the daily activities of program staff, providing instruction and direction in multiple locations to ensure performance measures are met.

• Train staff and provide oversight on recruitment, human resources processes, payroll, enrollment procedures, income eligibility, completing assessments, and employment plans.

• Develop consistent communication process/strategy to stay informed of staff progress

• Coordinate the completion of all required reports and ensure reports are submitted to GII in a timely fashion.

• Remain up to date on the DOL and GII Program requirements and provide information to staff in a timely manner

• Provide direction to staff in resolving participant issues and concerns oversee the Participant Grievance Process.

• Coordinate input into annual contracts/agreement processes; facilitate the final approval of required documents through a formal contract review process.

• Actively participate in the American Job Center (AJC - WorkSource) sites for each Workforce Development region to support system planning and strategies.

Requirements:

Qualifications/Basic Job Requirements:

• Bachelors degree in Social Services or a related field; or equivalent related educational or professional experience.

• Prior experience working in a non-profit environment

• Extensive experience managing and leading people and projects to achieve performance goals.

• Experience with implementing programs, budgeting, interpreting complex regulations and meeting grant requirement is also required.

• A working knowledge of barriers faced by vulnerable populations, especially senior and /or low income individuals is highly desired.

• Exceptional analytical, judgment, decision-making and communications skills

• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered! Benefits Offered:

• Medical, Vision, and Dental (M/V/D) insurance coverage for employees.

• We provide coverage for you, with a portion of the employee premium paid by Goodwill.

• Dependent coverage is available, with the cost being the responsibility of the employee

• Accident & Life insurance options to ensure financial protection

• 401(k) Retirement Plan

• Vacation (1-4 Years: 80 hours annually)

• 10 paid Holidays annually

• 8 days prorated sick leave annually

• Access to Childcare Benefits through Upwards

• Parental leave covered by sick/vacation hours

• All employees receive merchandise discounts

• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office products, specifically Word, Excel, and PowerPoint.

Other Skills and Abilities: Comprehensive understanding of all aspects of SCSEP Program Manager

Certificates, Licenses, Registrations: Washington State Driver's License required; up to 50% travel required

Other Qualifications: Self-motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can-do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear and type. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

*At Goodwill* *we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences, and believe in meeting the members of our workforce and their communities where they are. Since our doors first opened in 1921, we have been changing lives by offering a hand up, not a hand out. We invite you to join us for our next 100 years of service to our neighbors.*

*Our Mission* *is to help people reach their fullest potential through individual education, job placement and career pathway services made possible by community donations, purchases and partnerships.*

*At Goodwill, we welcome people with diverse backgrounds, including persons with disabilities or other disadvantages. In fact, a substantial portion of our employees have a disability and/or economic disadvantage and we strongly encourage such persons to apply.* *This organization participates in E-Verify.* *E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.*