Software Engineer - Product

About The Company
This fast-growing, venture-backed AI technology company is transforming how service-based businesses manage customer demand and operations. Serving a large, underserved market, the company uses advanced voice AI, automation, and CRM integrations to enhance customer engagement, scheduling, and revenue.
The Platform Enables Organizations To

• Automate inbound customer interactions using real-time AI solutions
• Streamline outbound engagement through calls, SMS, and multi-channel communication.
• Improve scheduling and dispatch operations through integrated systems.
• Enhance team performance using analytics, coaching, and operational insights.

The company is backed by leading global investors and is currently in a rapid growth phase, scaling both its product ecosystem and team structure.
About The Role
We are seeking Product Engineers who are passionate about building scalable products that drive engineering, product development, and operational results.
This role suits generalist full-stack engineers who take ownership of features from concept to deployment and collaborate across product, engineering, and customer teams.
You will help develop a rapidly evolving platform with AI-driven workflows, communication systems, automation tools, and operational products used daily by large business teams.
Key Responsibilities

• Own product features end-to-end, from design through development, deployment, and iteration.
• Build scalable frontend and backend systems along with data-driven workflows.
• Develop real-time AI-powered user experiences and operational tools.
• Translate customer feedback into actionable product improvements.
• Collaborate cross-functionally with Product, Customer Success, Engineering, and Business teams.
• Maintain strong standards for reliability, testing, and operational performance.
• Work effectively in fast-paced environments with evolving priorities.
• Contribute to a high-ownership engineering culture focused on speed and impact.

Why Join

• Opportunity to work in a rapidly growing AI-driven technology company
• Exposure to large-scale operational and customer-facing systems
• High ownership and direct product impact
• Fast-paced environment with strong learning opportunities
• Work closely with experienced founders, engineers, and business leaders.
• Contribute during a critical growth and scaling phase of the company.

Preferred Profile

• Strong full-stack engineering capability
• Comfortable working across product and engineering functions
• Experience building scalable web applications and backend services
• Ability to work independently and manage ambiguity
• Strong problem-solving and communication skills
• Interest in AI-enabled products, automation, and operational technology systems

Key Takeaways
Experience:
2-8 years
Salary:
$170,000 - $250,000
Equity:
Competitive Equity
Visa Sponsorship:
None Available
Employment Type:
Full-Time position