Senior Product Designer

### Who you are
- 5+ years of product design experience with a track record of designing and shipping features users love
- Experience partnering closely with product, engineering, data, and research to bring ideas from concept to production
- Experience working closely with customers—translating real-world needs and feedback into thoughtful product solutions and engaging directly with users to understand their workflows, challenges, and goals
- Able to synthesize research, data, business goals, technical constraints, and customer needs into thoughtful solutions. You create clear mocks, prototypes, and flows, iterate quickly, and use strong product thinking to guide decisions
- Comfortable working in fast-moving environments, designing quickly and adapting as new information emerges
- Strong visual and interaction design craft, with attention to detail across flows, states, and edge cases
- You enjoy using design to bring clarity and simplicity to complex systems
- You’re humble, collaborative, and curious—excited to keep learning and energized by working on a complex, evolving product
- Bonus if you have experience designing LLM or AI-powered products

### What the job involves
- Handshake AI powers expert-labeled data collection at scale, matching domain experts with leading AI companies to train frontier models
- We’re hiring a Senior Product Designer to operate at the front lines between our clients, operators, and product team, shaping the experiences that make this work possible
- In this role, you’ll tackle design challenges as they arise, quickly diagnosing issues, stabilizing and improving existing features, and shipping pragmatic solutions that keep projects running smoothly for both customers and operators
- Much of this work happens in fast-moving, ambiguous environments where speed, judgment, and strong product instincts matter
- Partner closely with product, engineering, and operations to work with leading AI labs—turning ambiguity into clear plans and rapidly designing solutions for emerging AI capabilities and real-world workflows
- Work closely with customer and internal teams to understand their needs, uncover insights, and ensure solutions address real user problems
- Own the end-to-end design process—from discovery and concept development through production-ready solutions and iteration based on real-world feedback
- Design tailored, production-grade solutions for complex, high-impact customer needs, often with little precedent. Rapidly prototype and validate workflows, ship pragmatic solutions, and share learnings with internal teams so successful patterns can be incorporated into the core product
- Deliver thoughtful visual and interaction design that balances usability, clarity, and scalability across both custom solutions and emerging platform capabilities
- Clearly communicate design decisions, tradeoffs, and rationale, helping teams move quickly and make strong product decisions
- Learn from shipped work—gathering feedback, analyzing outcomes, and iterating to improve the product over time

### Benefits
- Health Insurance: Comprehensive medical , dental, and vision coverage
- Fertility and family forming: Through a partnership, Handshake offers comprehensive family benefits, including infertility treatments and a $15K stipend, to its employees.
- LGTBQ+ coverage: All medical plans cover transgender services.
- Mental health: Discounts on a variety of wellness apps and an Employee Assistance Program with access to five free counseling sessions.
- Tax savings: Tax-advantaged benefits to save money on healthcare, dependent care, and other expenses.
- Life & disability insurance: Essential benefits and automatic coverage with basic life insurance, plus short-term and long-term disability coverage.
- 401k match: Dollar-for-dollar match up to 1% of pay, with a max of $1,200 per year.
- Equity: Our equity program includes grants at hire, refresher grants after two years of tenure, and grants alongside promotions.
- Financial management: Handshake partners to provide free professional financial planning services.
- Learning & development: Employees are provided with an annual stipend to use towards professional development, career development workshops, manager trainings, and 1-on-1 coaching through external partnerships
- Community leader support: Employee Resource Group leaders are compensated with a quarterly bonus for the high-impact work the role requires
- Parental leave: Leaves of 16 weeks for birth-giving parents and 10 weeks for non-birth-giving parents; the policy applies to adoptions as well. Handshake also partners to provide one-on-one coaching on preparing for leave and coming back from leave
- Flexible time off: No accrued time off or waiting period to take vacation. Two paid flexible holiday days off to observe holidays that closely align with religious, cultural, and personal needs
- Sabbatical: Paid six-week sabbatical to recharge and reset beginning at six years of continuous, full-time employment, and every four years thereafter
- Volunteer time off: Two days off for social and civil activism, volunteer work, and/or any related activities, including attending and participating in protests