Product Manager, Product Solutions (PSE)
Role summary
Balboa Water Group seeks a Product Manager, Product Solutions (PSE) to support product and technical engagement with OEM accounts and market segments, focusing on new product introductions (NPI). This role involves translating customer needs into product requirements, assisting with feasibility and integration, and coordinating the transition from development to production. The PSE will collaborate closely with Engineering and Operations, ensuring alignment between customer needs and internal execution, with a secondary focus on capturing customer feedback for product improvements. A Bachelor's degree in Engineering, Business, or a related field and 3-6 years of experience in product management or technical roles are required.
Description
About the Company
Balboa Water Group is a leader in connected wellness and control systems, delivering innovative solutions across the spa, swim spa, cold plunge, and adjacent markets. Our platforms combine advanced electronics, intelligent software, and intuitive user experiences to power next-generation products for leading OEM partners and emerging market segments. We are committed to innovation, quality, and creating scalable solutions that enhance everyday wellness experiences.
Job Summary
The Product Manager – Product Solutions supports product and technical engagement across assigned OEM accounts and/or market segments, with a strong focus on enabling successful new product introductions (NPI).
This role works closely with senior product leaders, Engineering, and Operations to translate customer and application needs into clear product requirements and to support the transition of new products from development into production.
Key Job Responsibilities
Product & Technical Support
- Support product engagement for assigned OEM accounts and/or markets
- Develop working knowledge of product platforms, applications, and customer use cases
- Assist in providing technical guidance and product recommendations
New Product Introduction (NPI) Support
- Support customer discussions related to product capabilities, applications, and design-in activities
- Assist in requirements gathering, feasibility analysis, and system integration efforts
- Contribute to proof-of-concept evaluations and technical documentation
- Help ensure product requirements are clearly defined and aligned with customer applications
Product Introduction & Operations Coordination
- Support coordination between Product, Engineering, and Operations to enable smooth transition from development to production
- Assist in preparing and transferring product requirements, specifications, and documentation to manufacturing teams
- Support production ramp activities, including issue tracking, communication, and follow-up
- Help ensure alignment across teams on product readiness, manufacturability, and quality expectations
Cross-Functional Collaboration
- Work closely with account management, Engineering, and Operations teams
- Support internal communication, documentation, and product knowledge sharing
- Help ensure alignment between customer needs and internal execution
Product Stewardship (Secondary Focus)
- Capture and structure customer feedback on existing products
- Support identification of incremental improvement opportunities
Qualifications
Education Requirements
- Bachelor’s degree in Engineering, Business, or related field
Experience Requirements
- 3–6 years of experience in product management, engineering, or technical roles
- Exposure to new product introduction processes and cross-functional development environments preferred
- Experience working with OEM customers and/or market-focused product environments is a plus
- Experience in Water, Health & Wellness and related industries a plus
Required Skills / Abilities
- Strong analytical and structured problem-solving skills
- Technical curiosity and ability to learn complex systems quickly
- Clear communication and strong documentation skills
- Ability to collaborate effectively across Engineering, Operations, and Commercial teams
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities in a dynamic environment
EEO Statement
Balboa Water Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.