Role summary
Factor New Channels is seeking a motivated Strategy & Business Operations Intern to support the Go-To-Market strategy for new product offerings. This role involves driving GTM execution, developing workflow automations for operational efficiency, and collaborating with cross-functional teams. The intern will also conduct market research on B2B food-tech trends and competitor activities, manage project milestones, and support platform operations, particularly with Shopify architecture. The ideal candidate is an undergraduate with tech-savviness, analytical skills, attention to detail, and strong communication abilities, comfortable working in a fast-paced, ambiguous environment.
Factor New Channels is seeking a highly motivated Strategy & Business Operations Intern to work directly with the Sr Manager Strategy & Operations. This role will focus on applying analytical rigor, developing automations, and supporting the Go-To-Market (GTM) strategy for new product offerings.
Key Responsibilities
GTM Strategy Execution: Drive the Go-To-Market rollout of new product offerings targeting Factor for Business (B2B) customers and new healthcare partnerships.
Workflow Automation: Identify operational bottlenecks and develop automations to streamline customer onboarding, order processing, and reporting.
Cross-Functional Collaboration: Work closely with Marketing, Tech, and Product teams to ensure seamless execution and integration of new channels.
Platform Operations: Support the integration and management of specialized storefronts, actively collaborating with the Tech team on Shopify architecture.
Market Research: Keep a pulse on B2B food-tech trends, healthcare partnerships, and competitor moves to inform channel strategy.
Project Ownership: Track milestones, manage deliverables, and update weekly performance and growth tracking spreadsheets.
Who You Are
Current Undergraduate: Ideally studying Business, Operations, Strategy, Entrepreneurship, or a related field.
Tech-Savvy & Analytical: You are comfortable working with e-commerce platforms (Shopify) and have an interest in building automations (Zapier, custom scripts, etc.).
Conscientious & Detail-Oriented: You sweat the details. You catch errors others miss. You build systems that prevent chaos.
Cross-Functional Communicator: You know how to translate business needs into technical requirements and vice versa.
Self-Starter: You’re comfortable with the "figure it out" nature of incubating a new business channel and thrive in an ambiguous, fast-paced environment.
What’s In It For You?
Hands-on experience building and scaling net-new revenue streams from the ground up.
Direct mentorship from Strategy & Business Operations leadership.
A massive "win" for your resume - you’ll be able to point to actual operational systems and GTM launches you helped drive.
Free Factor meals and add-ons to keep you fueled.
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
New York Pay Range
$25—$25 USD
