Sterling OMS SRE Consultant - W2/C2C
Role summary
Seeking a Sterling OMS SRE consultant with expertise in Java, Spring Boot, IBM Sterling OMS, Python, DB2, MySQL, and Linux. This hybrid role requires onsite presence in Houston, TX four days a week for an initial 6+ month contract, open to W2/C2C. Responsibilities include resolving production issues within SLAs, enhancing observability and alerts, supporting business operations and peak sale events, automating manual processes, and building utilities for operational tasks. The ideal candidate possesses strong debugging, analytical, and database querying skills, proficiency with monitoring tools (Splunk, Dynatrace, etc.), and knowledge of retail supply chain and fulfillment.
Summary:
We are seeking a Sterling OMS SRE (Site Realiability Engineering) consultant with experience in Java, Spring Boot, IBM Sterling OMS, Python, DB2, and MySQL, and Windows, Red Hat Enterprise Linux. This role requires working onsite in Houston, TX 4 days a week and the initial contract is 6+ months with possible extensions. This is open for both W2 and C2C.
Work expected:
Resolve production issues quickly within defined SLA.
Create and improve observability and alerts for end-to-end systems.
Support business for BAU and sale events.
Prepare system for peak sale events.
Automate manual processes to reduce toil and speedup incident resolution.
Build utility to support BAU business needs (create orders with curl/jmeter script etc., order
status update, fulfilment update, tlog validation etc.) and end to end system validation for
functionality and data accuracy.
Capability needed:
Debugging skill to debug the issue across internal platform java, spring boot, OMS and external
system integrations like Yantriks, Listrak, payment systems etc.
Analytical skills to understand the problem and identify solution across the system in all
environments.
Comfortable working on monitoring tools like splunk, dyntatrace, solarwinds, Grafana etc. to
analyze issues.
Handson in writing queries on SQL (DB2, my Sql) and no-sql database (firestore, big query)
Learning mindset to learn new tool/technologies and fix issues across the systems.
Retail domain supply chain and fulfilment knowledge to understand end to end system
Monitor system during performance test, identify the issues and propose the fixes
Quick in building utility (Java, Python, Shell Script) to perform operational tasks and automate
BAU work as per business needs.
System infrastructure optimization.
Incident management and stakeholder engagement:
Hands on experience and expertise with JIRA and ServiceNow.
Understand daily operational challenge faced by client, resolve them, and come up with strategic solution